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Random crashes on Asus Vivobook m7600RE (Ryzen 6000 series)
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Josh_2
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PostPosted: Tue May 21, 2024 10:14 am    Post subject: Random crashes on Asus Vivobook m7600RE (Ryzen 6000 series) Reply with quote

Hi all,
First post on the forums but I am a long time user of IRC.

In the last week or so I have experienced a few random crashes, today my laptop froze once, I rebooted and it then froze 5 minutes later.
I have the kernel log here:

https://dpaste.com/CPTAPSY93

The same freeze happened on 6.8.9-gentoo-dist and 6.8.10.

I am using pipewire-1.0.6 but a crash happened on 1.0.5.



I have checked the SMART output for my internal NVME drive and it is not reporting any errors, although I have not checked the ext4 fs yet as I forgot my UEFI password so I will have to reinstall GRUB (currently using refind) and configure it to boot to my USB.

Thanks.

EDIT:

emerge --info
https://dpaste.com/5BNKPEV5E

lspci
https://dpaste.com/3P2JUNHQK

fdisk -l and lsblk -f
https://dpaste.com/7WMVWK5BZ
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Last edited by Josh_2 on Tue May 21, 2024 10:36 am; edited 2 times in total
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kgdrenefort
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PostPosted: Tue May 21, 2024 10:19 am    Post subject: Reply with quote

Hello,

Could you provide these informations please ?

Code:
emerge --info

Code:
lspci

Code:
fdisk -l


What files systems are in use for each partition ?

It seems you are using bleeding edge, regarding your kernel.

Could you experiment it on a non-bleeding edge Gentoo, by any means ?

Maybe it is worth installing the non-bleeding edge kernel (6.6.30) to check that too ? On the bleeding edge, I mean.

Have you any other OS on the same machine not experiencing these ?

Regards,
GASPARD DE RENEFORT Kévin
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Josh_2
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Joined: 21 May 2024
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PostPosted: Tue May 21, 2024 10:38 am    Post subject: Reply with quote

kgdrenefort wrote:
Hello,

Could you provide these informations please ?

Code:
emerge --info

Code:
lspci

Code:
fdisk -l


What files systems are in use for each partition ?

It seems you are using bleeding edge, regarding your kernel.

Could you experiment it on a non-bleeding edge Gentoo, by any means ?

Maybe it is worth installing the non-bleeding edge kernel (6.6.30) to check that too ? On the bleeding edge, I mean.

Have you any other OS on the same machine not experiencing these ?

Regards,
GASPARD DE RENEFORT Kévin


I will try the stable kernel.
I have no other OS' installed and these random crashes have started recently.
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pietinger
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PostPosted: Tue May 21, 2024 1:12 pm    Post subject: Reply with quote

Josh_2,

first of all: Welcome to Gentoo Forums !

You shouldn't have any problems with our Gentoo dist-kernel - no matter if you use the stable or the latest one. But I have seen something in your system log that I have never seen before: Two empty log lines:
Code:
May 21 14:30:19 [kernel] [   14.508318] nvidia-nvlink: Nvlink Core is being initialized, major device number 509
May 21 14:30:19 [kernel] [   14.508328]
May 21 14:30:19 [kernel] [   14.509644] nvidia 0000:01:00.0: enabling device (0002 -> 0003)
...
May 21 14:30:19 [kernel] [   14.614979] mt7921e 0000:02:00.0: HW/SW Version: 0x8a108a10, Build Time: 20240409163301a
May 21 14:30:19 [kernel] [   14.614979]
May 21 14:30:19 [kernel] [   14.648877] usbcore: registered new interface driver snd-usb-audio

Important files may be corrupted:
Code:
May 21 14:30:19 [kernel] [   11.533363] EXT4-fs (dm-1): INFO: recovery required on readonly filesystem
May 21 14:30:19 [kernel] [   11.533384] EXT4-fs (dm-1): write access will be enabled during recovery
May 21 14:30:19 [kernel] [   12.258401] EXT4-fs (dm-1): orphan cleanup on readonly fs
May 21 14:30:19 [kernel] [   12.281773] EXT4-fs (dm-1): 91 orphan inodes deleted
May 21 14:30:19 [kernel] [   12.281787] EXT4-fs (dm-1): recovery complete
May 21 14:30:19 [kernel] [   12.299600] EXT4-fs (dm-1): mounted filesystem 65b1e10f-57db-433d-9f4d-c7aa1a568fb6 ro with ordered data mode. Quota mode: none.
May 21 14:30:19 [kernel] [   12.329407] EXT4-fs (dm-1): unmounting filesystem 65b1e10f-57db-433d-9f4d-c7aa1a568fb6.
May 21 14:30:19 [kernel] [   12.391166] EXT4-fs (dm-1): mounted filesystem 65b1e10f-57db-433d-9f4d-c7aa1a568fb6 ro with ordered data mode. Quota mode: none.
...
May 21 14:30:19 [kernel] [   16.264973] FAT-fs (nvme0n1p1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.

Have you checked whether you have files in /lost+found ? If files are missing, it is unfortunately not possible to say which ones.

This one looks really nasty:
Code:
May 21 12:41:27 [kernel] [172209.474595] kernel tried to execute NX-protected page - exploit attempt? (uid: 1000)
May 21 12:41:27 [kernel] [172209.474607] BUG: unable to handle page fault for address: ffff9ef1c1239300
May 21 12:41:27 [kernel] [172209.474614] #PF: supervisor instruction fetch in kernel mode
May 21 12:41:27 [kernel] [172209.474620] #PF: error_code(0x0011) - permissions violation

So I'd like to ask: Do you have a current backup?
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Josh_2
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PostPosted: Wed May 22, 2024 5:48 am    Post subject: Reply with quote

Just tried out Refinds fallback option and it boots to my recovery USB so I was able to run a fsck on my boot and root partitions and no problems were found.

No problems so far with stable kernel, its even stopped the random audio drops when using bluetooth headphones.

I do not have a current backup but I recently purchased a new 1tb ssd so I can make a backup of my ~/ and my important config files 8) And no, nothing in lost+found.
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rab0171610
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PostPosted: Wed May 22, 2024 7:10 am    Post subject: Reply with quote

I would consider checking the RAM in your laptop. RAM sticks go bad sometimes. Random crashes, reboots, freezing and irregular and difficult to replicate behavior is usually a symptom of bad RAM. They are usually easy to access and change on the underside of the laptop. Some of the popular Linux distro's install media have the memtest tool build right in from the boot menu. (It is better to test it from outside of the operating system.) As well, you can create a bootable Memtest86+ (opensource) media available here:
https://www.memtest.org/
Scroll to the bottom for the iso files.
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Josh_2
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PostPosted: Tue May 28, 2024 1:22 pm    Post subject: Reply with quote

Not a single crash since moving to the stable kernel
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