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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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 Posted: Sun Dec 07, 2014 3:23 pm Post subject: Realtek Sound on Asus X99-A Stopped Working |
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Audio output from my two week old Asus X99-A based system has stopped. It is a dual boot system and sound works when booted into Win7 so I don't think there is malfunctioning hardware.
Audio is not muted out in alsamixer.
| Code: | $ dmesg | grep sound
[ 3.260314] sound hdaudioC0D0: ALC1150: SKU not ready 0x00000000
[ 3.260709] sound hdaudioC0D0: autoconfig: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
[ 3.260711] sound hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 3.260712] sound hdaudioC0D0: hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
[ 3.260713] sound hdaudioC0D0: mono: mono_out=0x0
[ 3.260714] sound hdaudioC0D0: dig-out=0x11/0x1e
[ 3.260714] sound hdaudioC0D0: inputs:
[ 3.260716] sound hdaudioC0D0: Front Mic=0x19
[ 3.260717] sound hdaudioC0D0: Rear Mic=0x18
[ 3.260718] sound hdaudioC0D0: Line=0x1a
[ 3.530081] sound hdaudioC1D0: ignore pin 0x6, too many assigned pins
[ 3.540098] sound hdaudioC1D0: ignore pin 0x7, too many assigned pins
[ 3.540101] sound hdaudioC1D0: autoconfig: line_outs=0 (0x0/0x0/0x0/0x0/0x0) type:line
[ 3.540102] sound hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 3.540103] sound hdaudioC1D0: hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 3.540103] sound hdaudioC1D0: mono: mono_out=0x0
[ 3.540104] sound hdaudioC1D0: dig-out=0x4/0x5
[ 3.540104] sound hdaudioC1D0: inputs: |
| Code: | $ lsmod | grep snd
snd_pcm_oss 37534 0
snd_mixer_oss 13747 1 snd_pcm_oss
snd_hda_codec_realtek 52842 1
snd_hda_codec_generic 48750 2 snd_hda_codec_realtek
snd_hda_intel 16337 1
snd_hda_controller 15637 1 snd_hda_intel
snd_hda_codec 77880 4 snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_pcm 78122 4 snd_pcm_oss,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_timer 17727 1 snd_pcm
snd 55031 10 snd_hda_codec_realtek,snd_pcm_oss,snd_timer,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_mixer_oss
soundcore 4970 2 snd,snd_hda_codec
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| Code: | $ lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation C610/X99 series chipset HD Audio Controller (rev 05)
01:00.1 Audio device: NVIDIA Corporation Device 0fbb (rev a1)
$ lspci -vv -s 00:1b.0
00:1b.0 Audio device: Intel Corporation C610/X99 series chipset HD Audio Controller (rev 05)
Subsystem: ASUSTeK Computer Inc. Device 8637
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 22
Region 0: Memory at fb230000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel |
speaker-test appears to run, but no sound ...
| Code: | $ speaker-test
speaker-test 1.0.28
Playback device is default
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 2048 to 8192
Period size range from 1024 to 1024
Using max buffer size 8192
Periods = 4
was set period_size = 1024
was set buffer_size = 8192
0 - Front Left
Time per period = 2.835591
0 - Front Left
Time per period = 2.986594
0 - Front Left |
mplayer appears to work without error, just no sound getting out.
I am running Linux 3.17.4
Any suggestions for getting sound working again would be appreciated.
Last edited by jagdpanther on Sat Dec 13, 2014 10:20 pm; edited 2 times in total |
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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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| Posted: Sun Dec 07, 2014 3:48 pm Post subject: |
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Near the end of the Gentoo Wiki Alsa article https://wiki.gentoo.org/wiki/ALSA#Tips it is suggested to look at all the files in /proc/asound/card0/pcm0p/sub0. In my case several files state 'closed'. I don't know if this is relevant.
| Code: | /proc/asound/card0/pcm0p/sub0]$ ls
hw_params info prealloc prealloc_max status sw_params
/proc/asound/card0/pcm0p/sub0]$ cat *
closed
card: 0
device: 0
subdevice: 0
stream: PLAYBACK
id: ALC1150 Analog
name: ALC1150 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 1
64
32768
closed
closed
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tomtom69
Apprentice
Joined: 09 Nov 2010
Posts: 245
Location: Bavaria
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| Posted: Mon Dec 08, 2014 5:15 pm Post subject: |
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What means "stopped working" exactly: Did it work with gentoo, and did it stop working after some action (e.g. world update)? Or did it never work with gentoo?
Which kernel version are you using?
Are you using alsa or pulseaudio? |
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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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| Posted: Tue Dec 09, 2014 4:47 am Post subject: |
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> "stopped working" : sound / audio was working (for example with mplayer) but then after a reboot but then did not work: No sound (no error messages either)
Kernel 3.17.6
I'm using alsa, not pulseaudio |
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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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| Posted: Tue Dec 09, 2014 4:51 am Post subject: |
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SOLVED:
Although several reboots did not solve the issue, (however sound was working when I booted up Win7 on this dual boot system) A power cycle fixed the issue. I haven't seen a situation where a power cycle fixed an issue that a reboot didn't since SCSI PCI cards.
Sound from mplayer and aplay work fine now.
The only issue is that there is no audio from FireFox -- but there never has been on this new system. |
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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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| Posted: Sat Dec 13, 2014 4:03 pm Post subject: |
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| Current status: If I dual boot into Win7, I MUST power-cycle (not just reboot) if I want sound to work after I boot back into Gentoo. |
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krinn
Watchman
Joined: 02 May 2003
Posts: 7470
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| Posted: Sat Dec 13, 2014 4:11 pm Post subject: |
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| try set off the bios "pnp os" option (this should force your bios to always allocate itself irq to any devices and init them instead of letting the OS do that). |
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jagdpanther
l33t
Joined: 22 Nov 2003
Posts: 736
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| Posted: Sat Dec 13, 2014 10:19 pm Post subject: |
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Krinn:
Thanks for the tip. Unfortunately, this Asus X99-A motherboard
http://www.asus.com/us/Motherboards/X99A/
does not seem to have a PNP OS option to turn off.
(I did set the motherboard to 'Other OS' which means non-uefi boot.
I also notice that about 25% of the time I boot this system, usually while "waiting for uevents to be processed", that the system freezes (ie. requires a press of the reset button). On the screen is some text about Null pointer. |
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tomtom69
Apprentice
Joined: 09 Nov 2010
Posts: 245
Location: Bavaria
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| Posted: Sun Dec 14, 2014 7:09 pm Post subject: |
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| If possible try an older kernel (3.12 or 3.14) to identify whether it is a kernel version dependent problem or a general configuration/BIOS problem |
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