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Firefox won't connect to the internet
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PhoenixStarEclipse
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Joined: 11 May 2017
Posts: 71
Location: Jiangsu/China

PostPosted: Mon Aug 12, 2019 9:28 am    Post subject: Firefox won't connect to the internet Reply with quote

Hello, I've encountered a weird problem.
I rebooted my computer, and firefox won't connect to the internet any more. I haven't updated firefox these days. It can still open local webpages, and other browsers have no problem.
I've read related posts, and I think my /etc/hosts is fine.
Any advice? Thank you.
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jecepede
Apprentice
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Joined: 19 Nov 2002
Posts: 239

PostPosted: Tue Oct 15, 2019 7:05 pm    Post subject: Weird... Reply with quote

Aloha !

That is a weird problem. Never encountered anything like this.
However, my first thought is that some idiot computer user, not you of course, messed up your settings.

Perhaps this article about resetting FF will help :

https://malwaretips.com/blogs/reset-firefox-settings/



Cheeeeeeeeeeeeeeers,


Jecepede
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mike155
Advocate
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Joined: 17 Sep 2010
Posts: 4438
Location: Frankfurt, Germany

PostPosted: Tue Oct 15, 2019 8:47 pm    Post subject: Reply with quote

Try to identify root cause. In order to do this, check your network connection to the internet.
  1. Open a terminal window. Run
    Code:
    nslookup www.nytimes.com     # or: dig www.nytimes.com

    Do you get an IP address?

  2. If you get an IP address, ping that IP address
    Code:
    ping 151.101.13.164

If nslookup / dig / ping work, your network connection to the internet is up and running. Something is wrong with Firefox.

If nslookup / dig / ping don't work, then it's not Firefox, but your network connection. Check your network.
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