[SOLVED] No email notification anymore

Massimo B. · Last edited by Massimo B. on Wed Jun 29, 2022 10:35 am; edited 1 time in total

Hi,

I already reported to #gentoo-forums@LiberaChat some weeks before...
I don't get any email notifications from the forums anymore. Last mail from forum-mods@gentoo.org I received 1 year ago.
I checked all SPAM filters and stuff. The same mail-adress is also used by the Gentoo wiki (Gentoo Wiki <wiki-noreply@gentoo.org>) and is working fine there.
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John R. Graham · Posted: Wed Jan 26, 2022 6:36 pm Post subject:

Hmmm. Will look into this. Thanks for reporting. I will say that the Forums send out several maintenance-related emails to us Admins every day, so we know that the basic email plumbing is not broken.

- John
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Massimo B. · Posted: Tue Mar 22, 2022 8:44 am Post subject:

Any news about this issue? I still get no notification mails.
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NeddySeagoon · Posted: Tue Mar 22, 2022 9:21 am Post subject:

Massimo B.

I've sent you a PM, so you should get an email abut that.

Please check your spambox.
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Massimo B. · Posted: Wed Mar 23, 2022 7:16 am Post subject:

I have received the notification mail about your PM, but not about the thread reply.
The last message about thread notifications I received on 2021-01-10. I checked all my spam filters.

I don't understand, why the PM notifications is received but the other not. However I see a difference in the header of the PM notification of yesterday and the forum notification from 2021:

Massimo B. · Posted: Fri Mar 25, 2022 6:50 am Post subject:

-> bug
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Chiitoo · Posted: Sat Mar 26, 2022 1:15 am Post subject: Test Topic

This is a topic to test notifications. Nothing to see here really. Really!
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Hu · Administrator Joined: 06 Mar 2007 Posts: 22667

So you don't need a gratuitous reply to check for e-mail about responses?

Goverp · Advocate Joined: 07 Mar 2007 Posts: 2179

Have you tested it on the upcoming replacement forums system ? :-)

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kallamej · Posted: Sat Mar 26, 2022 4:48 pm Post subject:

Mails for the masses?
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xaviermiller · Posted: Sat Mar 26, 2022 7:19 pm Post subject:

up
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Chiitoo · Posted: Mon Mar 28, 2022 5:07 pm Post subject:

Chiitoo · Posted: Tue Mar 29, 2022 8:09 am Post subject:

Merged with the test topic with 6 posts total starting at 8695860.

As I mentioned in the bug, everything looks good on our side, but some of the messages do indeed seem to bounce. I wonder if the 'to' field has something to do with it, even if they don't seem to be caught by the filter.
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Massimo B. · Posted: Tue Apr 05, 2022 10:07 am Post subject:

btw. I guess you sent me 2 private messages, but I can't read them because of some other issue 1147900.
I'm going to be totally blind, no notifications and no private mails...
But I still can access the forums manually

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Chiitoo · Posted: Tue Apr 05, 2022 10:51 am Post subject:

Wasn't me. :]

In any case, for this topic, I'm not sure what else we could try. Do you have any other completely different e-mails you could try with for the notification mails?
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Kindest of regardses.

pjp · Administrator Joined: 16 Apr 2002 Posts: 20485

Has anyone suggested creating a new test user to verify whether or not it is associated specifically with your user? Since it doesn't seem to be reported by anyone else, it might be worth a shot. If you have access to a different email address / provider, that might help too. Have there been any checks on whether it could be browser related? Conflicting plug-in or cache / profile?
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Chiitoo · Posted: Thu Apr 07, 2022 10:59 am Post subject:

Massimo B. · Posted: Mon Jun 27, 2022 8:23 am Post subject:

This issue is still open. I have re-newed my password and email address today, issue isn't solved yet.
Maybe related to 1147900.
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GFCCAE6xF · Apprentice Joined: 06 Aug 2012 Posts: 295

Apologies for the noise, I know it doesn't help you but I subbed to this topic last time I saw it a long time ago and just this morning got an e-mail from the forums about your reply to the topic.

Definitely seems something is wrong with your account behind the scenes somewhere after seeing your other topic also.

Massimo B. · Posted: Mon Jun 27, 2022 11:51 am Post subject:

GOOD NEWS. Today I got a notification, may be the new mail address has solved it...
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teika · Posted: Thu Jul 21, 2022 6:15 am Post subject:

@Massimo B.

I also have been suffering for a while from the same issue, and my email provider is gmx.com. Seems like yours is gmx too, right?

I noticed today that I haven't received notifications from the ArchLinux BBS either. So it may be gmx.com's issue. (Not thrown into the spam folder, are they?)

Ugh.
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