On marking threads UNsolved

[HeXiLeD]

User: mike155
Topic: Alsasound: error: failed to import hw [UNSOLVED/ONGOING]
Post: post 8773494
Reason:

The user is highjacking the topic.
Contributes nothing to it.
The user's observation could have been said in a PM.
I have been here since 20 Aug 2005 and all my solved or unsolved topics have the same line and no moderator has ever made any remark.
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[mike155]

I think it's highly unfriendly to shout in a subject line with uppercase characters "[UNSOLVED/ONGOING]". Therefore, I asked hexiled to stop doing that.

Many users have questions. Everybody should be treated equally. It's unfair if someone tries to gain particular attention by using uppercase letters like "HELP!", "PLEASE HELP ME" or "[UNSOLVED/ONGOING]".

[pjp]

[HeXiLeD]

[HeXiLeD]

[pjp]

"SOLVED" wasn't the issue. That helps people find topics about problems that have been solved. In support forums, the default is that your topic is unsolved. So SHOUTING that your topic is UNSOLVED/ONGOING draws attention to your topic above others. I don't think this is unknown to you. My point was that I was unaware if any other users also used UNSOLVED. Also, it doesn't matter because as I mentioned, I don't recall it being a major theme of complaint.

Also, please keep unhelpful comments off the forums. Attacking users about their motives which you cannot possibly know is an example of such an unhelpful comment.
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[fedeliallalinea]

[mike155]

@Hexiled: there's a big difference.

It's nice to write "[SOLVED]" in the subject to line to signal everyone that this topic has been solved. That's helpful for helpers, because they can quickly jump to the next topic.

You write "[UNSOLVED/ONGOING]" in the subject line to get particular attention. That's selfish.

[pietinger]

I am an old man and I used the FIDO-net before we had Internet in Germany. All was ASCII-text. No Underline - no bold - no different sizes of text. If you wanted emphasize a word you wrote it BIG or with _underscore_ or - even more ugly - with *_ugly_* around. Later some people wrote whole sentences in capital letters and this was - correctly - feeled as shouting. Later we had some "super correct" users who thought every WORD in capital letters is shouting, but this is not true ... for us old users .. it is only emphazing a word.

If I look to many threads which are solved, we have many with [Solved] and also many with [SOLVED] ... So I go with @pjp and I think BOTH should be no problem.

Because space in a title is limited and because "Unsolved" and "Ongoing" tell the same, I would believe it is sufficient to mark a thread as [ONGOING].

Nobody can read minds and therefore any talking about intentions is senseless. I believe Mike that he thought it is shouting and I believe HeXiLed that he used it since 2005.

I want to close this with a last note: All moderators would act if something is going wrong in our forum. This is - for me - not a reason to act.

[HeXiLeD]

[pjp]

[Hu]

I have noticed HeXiLeD's unsolved style for many years as well. I never much liked it, but it did not annoy me enough to say anything. I sometimes thought it was actively counterproductive, when I caught myself skipping over the thread because it had SOLVED in its subject, then realizing it was UNSOLVED. Mostly I just scanned those threads for obvious rule violations, then left without trying to determine whether I could solve the ongoing problem.

[HeXiLeD]

[NeddySeagoon]

Team,

For me, any topic not marked solved is unsolved until I read it.
Many topics are solved but never tagged as such.

Adding Ongoing, Unsolved or whatever to the title is superfluous and just wastes the limited space in the topic title.
Capitalising words is irritating on (my) eye but nothing else.

I'm for the status quo.
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Regards,

NeddySeagoon

Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.

[pietinger]

I have thought this thread is completed.

As far as I understood @Mike155 correct, he is (and was) NOT against a capital SOLVED. He thought that you use a capital [UNSOLVED/ONGOING] "to get particular attention". As you now use only [ONGOING] this is fine for me (*) ... and ... I have not recognized any new complaint since february from any user - also @Mike155 - about this . So - for me - it is actually not an issue here anymore.

[asturm]

[pjp]

[Chiitoo]

Personally, I check all threads I find interesting (or due to other reasons) regardless of how the title has been formed.

Labels/tags are often written in upper case, so I probably don't think SOLVED and such as yelling either... but I really don't mind even if it was the intent.

As long as it fits, and doesn't trigger our friendly title length bug, I don't mind if it says 'unsolved' either. Could work as a reminder to the poster, or a reader, too.

All in all, responding to the initial report: I don't think I think of it as jacking of sorts, but I do think it was unnecessary. I agree that if they felt that strongly about it, they could have sent a private message explaining their feelings on that style of posting, or/and report it to us directly, rather than post it there in-thread.

Going forward, I'm thinking of making an option available that allows for making the topic title blink if the issue is on-going, maybe with bold letters switching to italics and/or non-bold, and have the title sticky-scrolling with the page... maybe some audible bells too, why not, but perhaps we should wait for The Big Forums Upgrade(tm) before going for that.
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Kindest of regardses.

[pjp]