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CooSee
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PostPosted: Mon Dec 11, 2023 5:20 pm    Post subject: Solved - Could not update private message new/read status.. Reply with quote

above message appeared while trying to read new messages.

sending is also not possible? >>> same message appeared.

i hope this is just a hiccup.

8)
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Last edited by CooSee on Fri Dec 15, 2023 1:06 am; edited 1 time in total
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Chiitoo
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PostPosted: Mon Dec 11, 2023 6:53 pm    Post subject: Reply with quote

Possibly same or similar as:

https://forums.gentoo.org/viewtopic-t-1147900.html

And/or:

https://forums.gentoo.org/viewtopic-t-1122056.html

I don't have the means to dive into the database to check and/or fix it this time though, so a bug report might be appropriate (assigned to infra-bugs with forum-mods in Cc).
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CooSee
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PostPosted: Mon Dec 11, 2023 8:54 pm    Post subject: Reply with quote

Quote:
I don't have the means to dive into the database to check and/or fix it this time though, so a bug report might be appropriate (assigned to infra-bugs with forum-mods in Cc).

thx for the info - will do !

8)

EDIT:

tried by sending myself a message and it worked, but obviously switching to it failed.
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CooSee
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PostPosted: Thu Dec 14, 2023 5:21 pm    Post subject: Reply with quote

so, after couple of days no response from infra or some of the devs which e-mails i found here on forums usergroups.

what should i do now ?

at least one of you could be so kind, who got access to my forums private messages, make an audio recording of the messages and send it to me via e-mail,

but in the voice of Darth Vader please.

8)
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Chiitoo
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PostPosted: Thu Dec 14, 2023 5:59 pm    Post subject: Reply with quote

While I was kind of suggesting that you would create the bug report, as the user actually seeing the issue, I did consider filing one myself but did not get to it.

That said, I /have/ mentioned it to infra via IRC, so a bug report might not be necessary (not like we have steps to re-produce this, if it even is the same thing that I've seen before). Unless it starts happening more often... I maybe guess.

In any case, the issue is being looked at, but it may take some time for anything to happen (work, timezones, and all the other things getting in the way of things...).

As a side-note, onle a few (one?) member(s) of the infra can do anything about it at this time.
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CooSee
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PostPosted: Thu Dec 14, 2023 10:45 pm    Post subject: Reply with quote

thanks for your kindness and for forwarding via IRC.
Quote:
Unless it starts happening more often

this never happened to me, that i can remember.

i'll wait patiently !

8)
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Last edited by CooSee on Thu Dec 14, 2023 11:11 pm; edited 1 time in total
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PostPosted: Thu Dec 14, 2023 11:05 pm    Post subject: Reply with quote

Aside from the few other users it did happen to (see my earlier post). :]

(Assuming it is the same thing.)
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PostPosted: Fri Dec 15, 2023 12:25 am    Post subject: Reply with quote

I have re-gained access to the deepdive activity.

How many unread messages do you see you have?
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PostPosted: Fri Dec 15, 2023 12:29 am    Post subject: Reply with quote

Quote:
How many unread messages do you see you have?

5

8)
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PostPosted: Fri Dec 15, 2023 12:33 am    Post subject: Reply with quote

I did a thing. Can you read them now?
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CooSee
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PostPosted: Fri Dec 15, 2023 12:36 am    Post subject: Reply with quote

nope.

should i re-login ?
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PostPosted: Fri Dec 15, 2023 12:41 am    Post subject: Reply with quote

I did more thing. Does it work now?
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PostPosted: Fri Dec 15, 2023 12:43 am    Post subject: Reply with quote

YES :D

thank you so much !

curious - why this happened ?
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PostPosted: Fri Dec 15, 2023 12:47 am    Post subject: Reply with quote

CooSee wrote:
YES :D

thank you so much !

\ö/

Quote:
curious - why this happened ?

~ö~

<couch> https://bugs.gentoo.org/show_bug.cgi?id=880071
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PostPosted: Fri Dec 15, 2023 1:03 am    Post subject: Reply with quote

ok, i see - thanks again !

8)
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PostPosted: Fri Dec 15, 2023 5:58 pm    Post subject: Reply with quote

To expand a little on the "why", we don't know. For some reason the count had gotten to 65534 for your 'user_new_privmsg' (which is 'smallint' with a range of 0 to 65535) in the database, and I guess things went not good when the code tried adding more to it.

The reference to the forums upgrade means that we're not very keen on looking into actually fixing this (not that we know how to do that at this time since the cause is not clear), hoping that the upgrade happens before we really have to.
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PostPosted: Fri Dec 15, 2023 7:16 pm    Post subject: Reply with quote

Chiitoo wrote:
To expand a little on the "why", we don't know. For some reason the count had gotten to 65534 for your 'user_new_privmsg' (which is 'smallint' with a range of 0 to 65535) in the database, and I guess things went not good when the code tried adding more to it.

The likely reason behind this is the somewhat bizarre method phpBB 2.x displays "You have new messages" by keeping a counter with the user data instead of a quick count of actual messages.
If someone looks at a list of messages, this "new" counter is reset to 0 (why?).
Then, if the user goes to do an action like "Delete All" or Marked Delete while another user is editing a PM, there is a possible race condition on the "confirm delete" screen where this value can wrap. The edit of a PM resets to "New" but has no idea about this counter.

It is rather moot if this forum is ever upgraded. Stored counter values are horrible things. Just count flagged messages.
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