Google mail blocking password resets

Jim5678 · n00b Joined: 23 Jan 2024 Posts: 13

Hi,
I'm starting to get this with a few sites now,but google mail seems to be dropping password resets before they even get to spam.

Had to create this account to get access to the forums; wonder if it's related to this issue my email sent me attached to your message on sign up.

Zucca

Jim5678 · n00b Joined: 23 Jan 2024 Posts: 13

Believe me, I've checked all the filters and settings and this is happening for my energy provider too, so I thought I'd give you a heads up.
They don' even get to my spam folder.

Hu · Administrator Joined: 06 Mar 2007 Posts: 22857

If Google is breaking this for multiple senders, that suggests this is a Google problem, not a sender problem. The sender might or might not have relevant data in their logs, but Google should have a log of what happened.

Max Steel · Posted: Mon Jan 29, 2024 6:37 pm Post subject:

It looks like google did increase the requirements for incoming E-Mails to them. https://blog.google/products/gmail/gmail-security-authentication-spam-protection/
for example, they want a dkim or at least strongly advise it.
Also our reverse-DNS Entrys for the smtp.gentoo.org server, doesnt show smtp.gentoo.org like it calls itself during submissions on the ipv6 Adresses (which gmail accepts), only woodpecker.gentoo.org.

And on a personal Note:

Hu · Administrator Joined: 06 Mar 2007 Posts: 22857

I cannot speak to the quality of Gentoo's outgoing SMTP setup. My point though is that Google caused this problem by setting their servers to reject these mails, and seemingly compounded it by not bouncing the mails in a clear way and not providing anyone with good logs. Perhaps the Gentoo project should change their mail server configuration. Perhaps not. Your mention of that Google blog post is the first I have heard of these requirements. After having read that post, I am particularly disgusted with Google on this point. They spend a lot more effort grandstanding and misleading than they do on the problem. Of course blocking unauthenticated messages causes a massive reduction in successfully delivered unauthenticated messages, because they're being blocked.

If Google is not going to report this in a way that makes it clear what should be done (and silently losing all this e-mail does not count to me as a good report), then I cannot condemn the volunteer Gentoo mail administrators for not handling this proactively.

Max Steel · Posted: Mon Jan 29, 2024 7:53 pm Post subject:

Hu · Administrator Joined: 06 Mar 2007 Posts: 22857

I did a cursory search of bugs.gentoo.org and did not find any open bugs requesting a change to the Gentoo SMTP infrastructure. Conveniently, since Google is already dropping Gentoo-generated mail (despite that they are supposed to start the new restrictions in February), anyone who uses Google mail, and does not already have a Bugzilla account, will now be unable to register a Bugzilla account to their Google mail and thus be unable to file a bug requesting the change.

Max Steel · Posted: Mon Jan 29, 2024 9:15 pm Post subject:

Max Steel · Posted: Mon Feb 05, 2024 3:34 pm Post subject:

While looking into that i found another bug in bgo. from 2010... maybe that should get another look.

#334685
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