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[SOLVED] Arc a770 graphics card fans not spinning
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dpaddy
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Joined: 25 Jun 2008
Posts: 160

PostPosted: Fri Jul 12, 2024 7:11 pm    Post subject: [SOLVED] Arc a770 graphics card fans not spinning Reply with quote

Shout out to sqrtd (https://forums.gentoo.org/viewtopic-t-1161025-highlight-a770.html -- though I needed i915/dg2_dmc_ver2_08.bin to make things ok) since otherwise I might not have got graphics to work.

HOWEVER, the cooling fans on my Arc a770 will not spin and that graphics card is starting to cook my system 8O
I thought it might be a firmware problem, but
Code:
 # dmesg | grep firmware
[    0.211935] Spectre V2 : Enabling Restricted Speculation for firmware calls
[    1.163504] Loading firmware: i915/dg2_dmc_ver2_08.bin
[    1.165984] i915 0000:0e:00.0: [drm] Finished loading DMC firmware i915/dg2_dmc_ver2_08.bin (v2.8)
[    1.228389] Loading firmware: i915/dg2_guc_70.bin
[    1.228464] Loading firmware: i915/dg2_huc_gsc.bin
[    1.232631] i915 0000:0e:00.0: [drm] GT0: GuC firmware i915/dg2_guc_70.bin version 70.20.0
[    1.232635] i915 0000:0e:00.0: [drm] GT0: HuC firmware i915/dg2_huc_gsc.bin version 7.10.15
[    1.317707] Loading firmware: iwlwifi-3168-29.ucode
[    1.317728] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-29.ucode failed with error -2
[    1.317736] Loading firmware: iwlwifi-3168-28.ucode
[    1.317748] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-28.ucode failed with error -2
[    1.317754] Loading firmware: iwlwifi-3168-27.ucode
[    1.317765] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-27.ucode failed with error -2
[    1.317772] Loading firmware: iwlwifi-3168-26.ucode
[    1.317782] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-26.ucode failed with error -2
[    1.317789] Loading firmware: iwlwifi-3168-25.ucode
[    1.317799] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-25.ucode failed with error -2
[    1.317806] Loading firmware: iwlwifi-3168-24.ucode
[    1.317817] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-24.ucode failed with error -2
[    1.317824] Loading firmware: iwlwifi-3168-23.ucode
[    1.317834] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-23.ucode failed with error -2
[    1.317841] Loading firmware: iwlwifi-3168-22.ucode
[    1.317854] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-3168-22.ucode failed with error -2
[    1.317859] iwlwifi 0000:07:00.0: no suitable firmware found!
[    1.317871] iwlwifi 0000:07:00.0: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
[    1.477326] Loading firmware: regulatory.db
[    1.477339] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2

which seems to indicate firmware for the graphics card gets loaded (ignore iwlwifi above as I don't use that). The fans just never spin and the card heats up... Could it possibly be due to some miss configuration of something, or is it obviously that my graphics card is simply broken :?:


Last edited by dpaddy on Fri Jul 12, 2024 9:43 pm; edited 1 time in total
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pietinger
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Joined: 17 Oct 2006
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Location: Bavaria

PostPosted: Fri Jul 12, 2024 8:12 pm    Post subject: Re: Arc a770 graphics card fans not spinning Reply with quote

dpaddy wrote:
[...] The fans just never spin and the card heats up... Could it possibly be due to some miss configuration of something, or is it obviously that my graphics card is simply broken :?:

I suspect the latter ... to be absolutely sure that the card really has defective fans, you should simply boot an UbuntuLiveCD (and then do something that loads the graphics) ... if the fans don't work either, you can confidently claim the warranty.
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dpaddy
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Joined: 25 Jun 2008
Posts: 160

PostPosted: Fri Jul 12, 2024 9:43 pm    Post subject: Reply with quote

Thanks, I'll do that (the Ubuntu thing).

EDIT:
Attempted to "try Ubuntu" but crashed and burned... Sure it must somehow have been my fault (most everything is) but it seems Ubuntu completely trashed my motherboard so now I'm looking to purchase a replacement. The reason for this rant is simply to hope better for anyone who might be in a similar situation as I am with fans not spinning: BE CAREFUL!
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