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Syl20
l33t
Joined: 04 Aug 2005
Posts: 621
Location: France
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 Posted: Mon Sep 23, 2024 5:28 pm Post subject: SMART errors after updating kernel to 6.6.52 |
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Hello,
I meet a SMART error on two different HP dc5800 computers. After updating the kernel (gentoo-sources from 6.6.47 to 6.6.52), it seems impossible do read my SDD SMART logs, so the Nagios check_ide_smart check are critical. Rebooting to the previous kernel solves the problem.
| Code: | # LANG=C lshw | head -n 20
hostname
description: Low Profile Desktop Computer
vendor: Hewlett-Packard
serial: XXXXX
width: 64 bits
capabilities: smbios-2.5 dmi-2.5 smp
configuration: administrator_password=disabled boot=normal chassis=low-profile family=103C_53307F power-on_password=disabled uuid=xxxx
*-core
description: Motherboard
product: 2820h
vendor: Hewlett-Packard
physical id: 0
serial: XXXXX
*-firmware
description: BIOS
vendor: Hewlett-Packard
physical id: 1
version: 786F2 v01.60
date: 10/26/2015
size: 128KiB
# uname -r
6.6.52-gentoo
# smartctl -a /dev/sda
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.52-gentoo] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Crucial/Micron Client SSDs
Device Model: CT500MX500SSD1
Serial Number: xxxxx
LU WWN Device Id: 5 00a075 1e2286718
Firmware Version: M3CR023
User Capacity: 500 107 862 016 bytes [500 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
TRIM Command: Available
Device is: In smartctl database 7.3/5610
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Sep 23 19:15:54 2024 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
(snip)
Read SMART Error Log failed: Connection timed out
Read SMART Self-test Log failed: Connection timed out
Read SMART Selective Self-test Log failed: Connection timed out
The above only provides legacy SMART information - try 'smartctl -x' for more
# LANG=C /usr/lib64/nagios/plugins/check_ide_smart -d /dev/sda
CRITICAL - SMART_ENABLE: Input/output error
CRITICAL - SMART_CMD_ENABLE
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Is this a bug, or a PEBKAC ?
Last edited by Syl20 on Mon Sep 23, 2024 5:39 pm; edited 1 time in total |
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Syl20
l33t
Joined: 04 Aug 2005
Posts: 621
Location: France
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| Posted: Mon Sep 23, 2024 5:37 pm Post subject: |
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Update : same SMART check problem on a totally different computer. And smartctl shows no error.
| Code: | # LANG=C lshw | head -n 20
host2
description: Desktop Computer
product: EP31-DS3L
vendor: Gigabyte Technology Co., Ltd.
width: 64 bits
capabilities: smbios-2.4 dmi-2.4 smp
configuration: boot=normal chassis=desktop uuid=00000000
*-core
description: Motherboard
product: EP31-DS3L
vendor: Gigabyte Technology Co., Ltd.
physical id: 0
version: x.x
*-firmware
description: BIOS
vendor: Award Software International, Inc.
physical id: 0
version: F4
date: 07/18/2008
size: 128KiB
# uname -r
6.6.52-gentoo
# LANG=C smartctl -a /dev/sda
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.52-gentoo] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Marvell based SanDisk SSDs
Device Model: SanDisk SDSSDHP128G
Serial Number: XXXX
LU WWN Device Id: 5 001b44 a54348804
Firmware Version: X2306RL
User Capacity: 128,035,676,160 bytes [128 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
Form Factor: Unknown (0x000a)
TRIM Command: Available, deterministic, zeroed
Device is: In smartctl database 7.3/5610
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Sep 23 19:34:36 2024 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
(snip)
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 29897 -
Selective Self-tests/Logging not supported
The above only provides legacy SMART information - try 'smartctl -x' for more
# LANG=C /usr/lib64/nagios/plugins/check_ide_smart -d /dev/sda
CRITICAL - SMART_ENABLE: Input/output error
CRITICAL - SMART_CMD_ENABLE
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l33tmmx
Tux's lil' helper
Joined: 12 Mar 2005
Posts: 112
Location: Pirkkala, Finland
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| Posted: Fri Sep 27, 2024 9:47 am Post subject: |
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I have more or less the same problem; after updating from gentoo-kernel-6.6.47 to 6.6.51, hddtemp is suddenly unable to read SMART data:
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hddtemp /dev/sda
/dev/sda: TOSHIBA DT01ACA050 : S.M.A.R.T. not available
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That happens on all 4 drives I have on this Gentoo PC.
And again, on another device running Arch Linux, hddtemp has no problems with 6.6.52 kernel...
There's something seriously wrong with the gentoo-kernel-6.6.51/52 configs or patches.
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"Trust me, I know what I'm doing!"
- Sledge Hammer |
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pjp
Administrator
Joined: 16 Apr 2002
Posts: 20484
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| Posted: Sat Sep 28, 2024 4:29 am Post subject: |
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Over at bugs, all I see is a gentoo-sources stabilization bug:
https://bugs.gentoo.org/939927
It would be a good idea to open a bug and maybe check on IRC.
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