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Unable to use usb ports of Dell WD19TB Thunderbolt Dock

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Jimmy2027
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Joined: 12 May 2020
Posts: 38

Posted: Tue Sep 24, 2024 7:34 am Post subject: Unable to use usb ports of Dell WD19TB Thunderbolt Dock

Some time ago (I'm not exactly sure when it happened since I didn't have time to debug it) my laptop stopped being able to connect to the usb and ethernet ports of my Dell WD19TB Thunderbolt Dock.
The same dock works perfectly fine with an ubuntu machine.
I'm running the distribution kernel: 6.10.8-gentoo-dist
Does someone have any idea if I might be missing some kernel configuration ?

This is what shows up in dmesg:

Code:

[ 787.446815] usb 3-3: new high-speed USB device number 7 using xhci_hcd
[ 788.526589] thunderbolt 0-0:3.1: new retimer found, vendor=0x8087 device=0x15ee
[ 789.342415] thunderbolt 0-3: new device found, vendor=0xd4 device=0xb070
[ 789.342429] thunderbolt 0-3: Dell WD19TB Thunderbolt Dock

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