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alienjon
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Joined: 09 Feb 2005
Posts: 1718
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 Posted: Wed Oct 30, 2024 11:19 pm Post subject: Corrupt File? |
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I have an xlsx file on my server that I use to help with budgeting. I've served it on my server for literal years and accessed it remotely. Today when I went to open it the file can't be found. When I looked for the file this comes up:
| ls {directory}: | ls: cannot access 'Finances.xlsx': Input/output error
[...]
-????????? ? ? ? ? ? Finances.xlsx
[...] |
A few other files in that directory show the same. This is definitely new - from within the last week. I haven't see this before and when I try to copy the file somewhere else I get this error:
| cp Finances.xlsx ~/home/{username}: | | cp: cannot stat 'Finances.xlsx': Input/output error |
Any way to recover this? I do have a backup somewhere, but I'm ashamed to say it's older than it should be. |
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alienjon
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Joined: 09 Feb 2005
Posts: 1718
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| Posted: Wed Oct 30, 2024 11:54 pm Post subject: |
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Whelp, I assumed it was a problem with the drive and here's what I see:
| smartctl -t short /dev/sdb: | |
Waited 5 minutes.
| smartctl -a /dev/sdb: | smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.52-gentoo] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Toshiba P300 (CMR)
Device Model: TOSHIBA HDWD130
Serial Number: Y710MJ8AS
LU WWN Device Id: 5 000039 fe6dc784d
Firmware Version: MX6OACF0
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database 7.3/5610
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Oct 30 19:50:20 2024 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (21648) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 361) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0
2 Throughput_Performance 0x0005 130 130 054 Pre-fail Offline - 103
3 Spin_Up_Time 0x0007 162 162 024 Pre-fail Always - 351 (Average 355)
4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 1452
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 097 097 067 Pre-fail Always - 3
8 Seek_Time_Performance 0x0005 124 124 020 Pre-fail Offline - 33
9 Power_On_Hours 0x0012 092 092 000 Old_age Always - 56798
10 Spin_Retry_Count 0x0013 001 001 060 Pre-fail Always FAILING_NOW 1638425
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 123
192 Power-Off_Retract_Count 0x0032 098 098 000 Old_age Always - 2502
193 Load_Cycle_Count 0x0012 098 098 000 Old_age Always - 2502
194 Temperature_Celsius 0x0002 142 142 000 Old_age Always - 42 (Min/Max 13/55)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 56798 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
The above only provides legacy SMART information - try 'smartctl -x' for more |
Also, in DMESG:
This comes up in the midst of SATA loading in the kernel (i rebooted before doing the SMART test):
| Code: | [ 0.930754] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20230628/psargs-330)
[ 0.932605] ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT0._GTF due to previous error (AE_NOT_FOUND) (20230628/psparse-529)
[ 0.933769] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT3._GTF.DSSP], AE_NOT_FOUND (20230628/psargs-330)
[ 0.935773] ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT3._GTF due to previous error (AE_NOT_FOUND) (20230628/psparse-529) |
Later:
| Code: | [ 1.098970] input: USB USB Keyboard Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-12/1-12:1.1/0003:1A2C:0C21.0002/input/input4
[ 1.100737] ata4.00: exception Emask 0x0 SAct 0x8000 SErr 0x0 action 0x0
[ 1.101807] sdd: sdd1
[ 1.101869] input: USB USB Keyboard System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-12/1-12:1.1/0003:1A2C:0C21.0002/input/input5
[ 1.102918] ata4.00: irq_stat 0x40000008
[ 1.102925] ata4.00: failed command: READ FPDMA QUEUED
[ 1.102929] ata4.00: cmd 60/08:78:00:00:00/00:00:00:00:00/40 tag 15 ncq dma 4096 in
res 61/04:00:00:00:00/00:00:00:00:00/00 Emask 0x401 (device error) <F>
[ 1.104398] sd 4:0:0:0: [sdd] Attached SCSI disk
[ 1.104440] sdb: sdb1
[ 1.104641] sd 1:0:0:0: [sdb] Attached SCSI disk
[ 1.106780] ata4.00: status: { DRDY DF ERR }
[ 1.116687] ata4.00: error: { ABRT }
[ 1.118799] sda: sda1 sda2 sda3 sda4
[ 1.120437] sd 0:0:0:0: [sda] Attached SCSI disk
[ 1.120528] ata4.00: configured for UDMA/133 (device error ignored)
[ 1.122945] ata4: EH complete
[ 1.134874] sde: sde1
[ 1.136331] sd 5:0:0:0: [sde] Attached SCSI disk
[ 1.150852] ata4.00: NCQ disabled due to excessive errors
[ 1.152008] ata4.00: exception Emask 0x0 SAct 0x400000 SErr 0x0 action 0x0
[ 1.153158] ata4.00: irq_stat 0x40000008
[ 1.154316] ata4.00: failed command: READ FPDMA QUEUED
[ 1.155448] ata4.00: cmd 60/08:b0:00:00:00/00:00:00:00:00/40 tag 22 ncq dma 4096 in
res 61/04:00:00:00:00/00:00:00:00:00/00 Emask 0x401 (device error) <F>
[ 1.157759] ata4.00: status: { DRDY DF ERR }
[ 1.158894] ata4.00: error: { ABRT } |
Looks like the drive is dying. To be fair, it is a few years old and gets regular use. I'll backup and take it from there. In good news, after the reboot that Finances file is back! So I guess I got that goin for me... |
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Goverp
Advocate
Joined: 07 Mar 2007
Posts: 2167
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| Posted: Thu Oct 31, 2024 12:22 pm Post subject: |
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You probably know about ddrescue.
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