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OldTango
l33t
Joined: 21 Feb 2004
Posts: 722
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 Posted: Sun Mar 09, 2025 8:11 pm Post subject: [Solved]Driverless Printing-New Printer just stopped working |
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Set up a new HP OfficeJet Pro 8139e using Driverless-Printing. It worked until a few days ago where for some unknown reason it can no longer be seen on the network. It was assigned a fixed IP on a wired network via dnsmasq. | Code: | #HP 8139e Printer
dhcp-host=24:6a:0e:4a:c9:11,192.168.0.130 |
Also through the Printers Web Interface.
Nmap shows the host is down.
| Code: | nmap -v -Pn 192.168.0.130
Host discovery disabled (-Pn). All addresses will be marked 'up' and scan times may be slower.
Starting Nmap 7.95 ( https://nmap.org ) at 2025-03-09 12:41 MDT
Initiating ARP Ping Scan at 12:41
Scanning 192.168.0.130 [1 port]
Completed ARP Ping Scan at 12:41, 1.41s elapsed (1 total hosts)
Nmap scan report for 192.168.0.130 [host down]
Read data files from: /usr/bin/../share/nmap
Nmap done: 1 IP address (0 hosts up) scanned in 1.45 seconds
Raw packets sent: 2 (56B) | Rcvd: 0 (0B) |
Have done all the hardware checks to confirm all switches and cables are in good working order.
The lights on the Printer's NIC indicate a solid connection to the network and appears to be receiving data. I can print the network configuration Report from the printer's touch screen. The report shows it to be properly configured, but is also showing a "Gateway Reachable Error" and refers me to Gateway Settings. The Gateway Settings for the Printer are correct: "Default Gateway=192.168.0.1" So either a Firmware Update (Firmware Version=6.23.3.71-202502131608) hosed the printer or a cups Update is causing a problem I can't seem to find.
Additional Info | Code: |
lpstat -le
HP8139 permanent ipp://localhost/printers/HP8139 ipp://192.168.0.130/ipp/print
lpstat -a
HP8139 accepting requests since Sat 08 Mar 2025 02:04:17 PM MST
lpstat -p
printer HP8139 now printing HP8139-310. enabled since Sat 08 Mar 2025 02:04:17 PM MST
The printer may not exist or is unavailable at this time.
lpstat -t
scheduler is running
system default destination: HP8139
device for HP8139: ipp://192.168.0.130/ipp/print
HP8139 accepting requests since Sat 08 Mar 2025 02:04:17 PM MST
printer HP8139 now printing HP8139-310. enabled since Sat 08 Mar 2025 02:04:17 PM MST
Connecting to printer.
HP8139-310 michael 594944 Sat 08 Mar 2025 11:32:04 AM MST
HP8139-311 michael 581632 Sat 08 Mar 2025 11:40:44 AM MST
HP8139-312 michael 581632 Sat 08 Mar 2025 11:42:00 AM MST
HP8139-313 michael 19456 Sat 08 Mar 2025 12:14:09 PM MST
HP8139-314 michael 75776 Sat 08 Mar 2025 02:06:40 PM MST |
TIA Tango 
Last edited by OldTango on Tue Mar 11, 2025 9:39 pm; edited 1 time in total |
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dmpogo
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Joined: 02 Sep 2004
Posts: 3488
Location: Canada
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| Posted: Mon Mar 10, 2025 12:27 am Post subject: |
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| What about hard power cycle of the printer ? |
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OldTango
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Joined: 21 Feb 2004
Posts: 722
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| Posted: Mon Mar 10, 2025 2:57 am Post subject: |
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| dmpogo wrote: | | What about hard power cycle of the printer ? |
Thanks, should have mentioned it in my first post. I have already tried a hard reset as well as resetting the printer to factory defaults.
TIA Tango |
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dmpogo
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Joined: 02 Sep 2004
Posts: 3488
Location: Canada
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| Posted: Mon Mar 10, 2025 11:36 pm Post subject: |
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The lights on the Printer's NIC indicate a solid connection to the network and appears to be receiving data.
and nmap thinks the host is down
How does it receive the data then ? If you do a manual ping to the address, do you get a reply ?
What serves as a gateway ? Can you ping directly from a gateway ? ( If it is some router, it usually allows to ping from there)
I would start to think that the network card on a printer is busted |
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OldTango
l33t
Joined: 21 Feb 2004
Posts: 722
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| Posted: Tue Mar 11, 2025 9:36 pm Post subject: |
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| dmpogo wrote: | The lights on the Printer's NIC indicate a solid connection to the network and appears to be receiving data.
and nmap thinks the host is down
How does it receive the data then ? If you do a manual ping to the address, do you get a reply ?
What serves as a gateway ? Can you ping directly from a gateway ? ( If it is some router, it usually allows to ping from there)
I would start to think that the network card on a printer is busted |
My Server is a Gentoo Linux based PC.
It is the Router/Firewall/Print Server/Rsync Portage Repository for all PC's on my LAN and performs several other functions as well.
I was relaying as much information as possible to avoid chasing my own tail and wasting other's time as well. I did ping the Printer by HOST name as well as it's IP address, from both Nmap and the command line just to be complete in my testing. I knew the ping test would fail even before I ran it.
While it's possible the NIC is broken, the activity lights on the NIC would lead me to believe otherwise.
Based on the Firmware Version installed (Firmware Version=6.23.3.71-202502131608) which looks to be a very recent update and coincides with the time frame the printer quit working on the LAN.
Without going into the several hours of work a tech buddy and I preformed. I do have the printer working on the LAN (via a WiFi connection) although that's far from an ideal situation. I can only get to it function via WiFi or a usb port attached to a windows PC.
I'm 99% positive a firmware update is what caused the issue in the first place. Several internet searches gave results of HP's firmware updates bricking printers very recently. Even more of HP's insanity, you can't revert to an older version of the firmware in the event an update fails. I tried to reinstall the firmware that shipped with the Printer, that I new worked but the printer refused to allow the install.
I always turn off automatic updates on my devices, this was the one time I forgot and it bit me.
Thanks Tango  |
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dmpogo
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Joined: 02 Sep 2004
Posts: 3488
Location: Canada
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| Posted: Tue Mar 11, 2025 11:37 pm Post subject: |
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You are probably right. I've seen several HP printers over my life with busted NIC's - would not be surprised by firmware updates . My own home HP WIFI locks like once a week, stops getting any data (of course I learn it each time when my wife needs to print urgently)- but reboot cures it.
In old days you could replace HP Nic fairly cheaply, not sure about now. |
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