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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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 Posted: Sun Apr 18, 2004 3:33 am Post subject: USB Scanner Detected But Not Working |
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So I finally took the plunge and am now running 2.6.4-gentoo-r1 with compiled in USB support for my mouse, keyboard and scanner, only one problem, xsane isn't able to find the scanner. I asked about this on the gentoo-user mailing list but no resolution was reached.
sane-find-scanner says:
| Code: | joseph-a-nagy-jr root # sane-find-scanner
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x0605 [HP ScanJet 2200C], chip=LM9832/3) at libusb:001:007
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Scanners connected to the parallel port or other proprietary ports can't be
# detected by this program.
joseph-a-nagy-jr root # |
and scanimage -L says:
| Code: | joseph-a-nagy-jr root # scanimage -L
device `plustek:libusb:001:007' is a Hewlett-Packard Scanjet 2200c USB flatbed scanner
joseph-a-nagy-jr root # |
dmesg says:
| Code: | bus usb: remove device 1-1.4:1.0
DEV: registering device: ID = '1-1.4:1.0'
bus usb: add device 1-1.4:1.0
usbfs: USBDEVFS_CONTROL failed cmd sane-find-scann dev 2 rqt 128 rq 6 len 100 ret -32
usbfs: USBDEVFS_CONTROL failed cmd sane-find-scann dev 2 rqt 128 rq 6 len 100 ret -32
bus usb: remove device 1-1.4:1.0
DEV: registering device: ID = '1-1.4:1.0'
bus usb: add device 1-1.4:1.0
bus usb: remove device 1-1.4:1.0
DEV: registering device: ID = '1-1.4:1.0'
bus usb: add device 1-1.4:1.0 |
lspci says:
| Code: | joseph-a-nagy-jr boot # lspci
0000:00:00.0 Host bridge: Intel Corp. 440LX/EX - 82443LX/EX Host bridge (rev 03)
0000:00:01.0 PCI bridge: Intel Corp. 440LX/EX - 82443LX/EX AGP bridge (rev 03)
0000:00:07.0 ISA bridge: Intel Corp. 82371AB/EB/MB PIIX4 ISA (rev 01)
0000:00:07.1 IDE interface: Intel Corp. 82371AB/EB/MB PIIX4 IDE (rev 01)
0000:00:07.2 USB Controller: Intel Corp. 82371AB/EB/MB PIIX4 USB (rev 01)
0000:00:07.3 Bridge: Intel Corp. 82371AB/EB/MB PIIX4 ACPI (rev 01)
0000:00:09.0 Ethernet controller: Linksys Network Everywhere Fast Ethernet 10/100 model NC100 (rev 11)
0000:00:0a.0 Ethernet controller: Linksys Network Everywhere Fast Ethernet 10/100 model NC100 (rev 11)
0000:00:0b.0 Communication controller: Conexant HCF 56k Data/Fax/Voice Modem (Worldwide) (rev 08)
0000:00:0c.0 Multimedia audio controller: Creative Labs SB Live! EMU10k1 (rev 07)
0000:00:0c.1 Input device controller: Creative Labs SB Live! MIDI/Game Port (rev 07)
0000:01:00.0 VGA compatible controller: ATI Technologies Inc Radeon RV250 If [Radeon 9000] (rev 01)
0000:01:00.1 Display controller: ATI Technologies Inc Radeon RV250 [Radeon 9000] (Secondary) (rev 01)
joseph-a-nagy-jr boot # |
and lsusb says:
| Code: | joseph-a-nagy-jr boot # lsusb
Bus 001 Device 007: ID 03f0:0605 Hewlett-Packard ScanJet 2200c
Bus 001 Device 004: ID 046d:c030 Logitech, Inc. iFeel Mouse
Bus 001 Device 003: ID 046d:c503 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 001 Device 002: ID 0409:0058 NEC Corp. USB2.0 Hub Controller
Bus 001 Device 001: ID 0000:0000
joseph-a-nagy-jr boot # |
but when I try to start xsane (either by itself or through the GIMP) it says device not found and in the gui program usbview both my scanner and another device are marked red (the other device is a digital voice recorder and it was marked red under the 2.4 kernel too so I know it means detected but non-accessible (or something along those lines)).
Do I now have to use my scanner via the command line? Do I need to recompile libusb and all the other non-kernel usb tools?
UPDATED 2354 CDT: I can run xsane as root and it detects my scanner just fine. Where, what and to what do I chmod?
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Estariel
Tux's lil' helper
Joined: 21 Apr 2003
Posts: 85
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| Posted: Tue Apr 20, 2004 12:43 pm Post subject: |
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I have just the same problem!
Please help us...  |
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Tue Apr 20, 2004 7:33 pm Post subject: |
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Like I said in my earlier post, I can rune XSANE as root with no problem. I just need to know what I need to change the permissions on so that I can run as a regular user. My user account IS in the usb group.
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Elm0
Apprentice
Joined: 24 Nov 2002
Posts: 281
Location: UK
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| Posted: Tue Apr 20, 2004 10:16 pm Post subject: |
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Try this:
Then take the Bus and Device numbers:
| Code: |
# cd /proc/bus/usb/<BUS>/
# chgrp users <DEVICE>
# chown <youruser> <DEVICE>
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Does xsane work now? The above commands should be done as the root user. |
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Tue Apr 20, 2004 10:58 pm Post subject: |
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yes, it does. I will post the answer to the gentoo-user list as a similar problem was reported there.
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Guest
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| Posted: Wed Apr 21, 2004 4:44 am Post subject: |
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| I've installed libusb. Where do I get the lsusb command? |
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Wed Apr 21, 2004 12:16 pm Post subject: |
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you need to also emerge usbutils, that'll give you lsusb
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Guest
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| Posted: Wed Apr 21, 2004 3:47 pm Post subject: |
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Thank you. I emerged usbutils.
lsusb returns:
| Code: | | cannot open /proc/bus/usb, No such file or directory (2) |
No surprise as dmesg (usb section) does not return a scanner:
| Code: | usbcore: registered new driver hub
USB Universal Host Controller Interface driver v2.2
uhci_hcd 0000:00:1d.0: Intel Corp. 82801CA/CAM USB (Hub #1)
PCI: Setting latency timer of device 0000:00:1d.0 to 64
uhci_hcd 0000:00:1d.0: irq 9, io base 00001800
uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 1
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 2 ports detected
uhci_hcd 0000:00:1d.1: Intel Corp. 82801CA/CAM USB (Hub #2)
PCI: Setting latency timer of device 0000:00:1d.1 to 64
uhci_hcd 0000:00:1d.1: irq 9, io base 00001820
uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 2
hub 2-0:1.0: USB hub found
hub 2-0:1.0: 2 ports detected
uhci_hcd 0000:00:1d.2: Intel Corp. 82801CA/CAM USB (Hub #3)
PCI: Setting latency timer of device 0000:00:1d.2 to 64
uhci_hcd 0000:00:1d.2: irq 9, io base 00001840
uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 3
hub 3-0:1.0: USB hub found
hub 3-0:1.0: 2 ports detected
sbp2: $Rev: 1205 $ Ben Collins <bcollins@debian.org>
usb 1-2: new full speed USB device using address 2
PCI: Enabling device 0000:00:1f.5 (0000 -> 0001)
PCI: Setting latency timer of device 0000:00:1f.5 to 64
ieee1394: Host added: ID:BUS[0-00:1023] GUID[0800460301244e5c]
usb 3-1: new full speed USB device using address 2
Initializing USB Mass Storage driver...
scsi0 : SCSI emulation for USB Mass Storage devices
Vendor: Sony Model: MSC-U03 Rev: 1.00
Type: Direct-Access ANSI SCSI revision: 02
MC'97 1 converters and GPIO not ready (0xff00)
intel8x0_measure_ac97_clock: measured 78708 usecs
intel8x0: clocking to 48000
Attached scsi removable disk sda at scsi0, channel 0, id 0, lun 0
Attached scsi generic sg0 at scsi0, channel 0, id 0, lun 0, type 0
USB Mass Storage device found at 2
usbcore: registered new driver usb-storage
USB Mass Storage support registered.
usbcore: registered new driver usblp
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver
usbcore: registered new driver usbserial
drivers/usb/serial/usb-serial.c: USB Serial Driver core v2.0
drivers/usb/serial/usb-serial.c: USB Serial support registered for Handspring Visor / Palm OS
drivers/usb/serial/usb-serial.c: USB Serial support registered for Sony Clie 3.5
drivers/usb/serial/usb-serial.c: USB Serial support registered for Sony Clie 5.0
usbcore: registered new driver visor
drivers/usb/serial/visor.c: USB HandSpring Visor / Palm OS driver v2.1 |
I am surprised that I get no scanner in the dmesg. Should that not be the starting point? I have a usb enabled kernel (2.6.6 all usb support in the kernel except scanner support as it's provider by libusb), libusb, usbutils, xsane front and back, and use flags (usb scanner) in my make.conf. |
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Wed Apr 21, 2004 6:08 pm Post subject: |
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Did you install O/UHCI support in your kernel as well?
nevermind, I just saw in your dmesg that you did. So odd.
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Last edited by jnagyjr on Wed Apr 21, 2004 6:14 pm; edited 1 time in total |
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polle
Veteran
Joined: 28 Feb 2003
Posts: 1498
Location: Belgium
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Wed Apr 21, 2004 6:13 pm Post subject: |
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Thanks polle. That's a great resource for anyone who has scanner problems that can't be solved by doing it the way I did.
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fonzarely
n00b
Joined: 02 Sep 2003
Posts: 38
Location: Paris
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| Posted: Fri May 07, 2004 9:02 am Post subject: |
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hi all,
i got the same troubles.
i puted "scanimage -L" in /etc/conf.d/local.start
so at each boot, this command is called as root user.
then i can use my scanner as normal user.
this is not perfect, and i wish to find a better solution 
this way you dont have to do chmod .... |
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cryos
Retired Dev
Joined: 08 Mar 2003
Posts: 242
Location: US
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| Posted: Fri May 07, 2004 11:15 am Post subject: |
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I know you might not be using an Epson scanner, but this site details how to use hotplug to set the correct permissions for your scanner. I think it is a better solution than the others mentioned here, and I have used it quite successfully with my scanner. I am sure it would translate to other devices quite easily too.
http://www.freecolormanagement.com/sane/libusb.html
Hope it helps anyway... |
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jnagyjr
n00b
Joined: 27 Jan 2004
Posts: 64
Location: McMinnville, TN
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| Posted: Fri May 07, 2004 3:03 pm Post subject: |
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I don't see the problem with manually chmod'ing it as that is pretty much what the other methods do anyways.
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