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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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 Posted: Tue Aug 24, 2004 10:11 am Post subject: cyrus-imap and dots in accountnames |
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I'm currently migrating our old email system (communigate) to a postfix/cyrus/web-cyradm/mysql/squirrelmail combo and encountered a problem. I must admit I'm still quite new to cyrus, so if the following is stupid ...
Our old mail adresses (which we want to keep for obvious reasons) always were a combination of first letter of first name, a dot and the all of the last name, like j.doe@mycompany.com. Now cyrus refuses to create mailboxes, that include dots, when I try it with cyradm I get
| Code: | cm user.j.doe
createmailbox: Permission denied |
Is there a way for dot-names with cyrus, or do I have to tell my boss we have to change email? 
Jesore |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Tue Aug 24, 2004 12:18 pm Post subject: |
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The migration just turned kind of urgent. On the old server the following showed up in my logs:
| Code: | hda: dma_intr: error=0x40 { UncorrectableError }, LBAsect=58893578, sector=272392
end_request: I/O error, dev 03:02 (hda), sector 272392 |
I better hurry - I'm only glad that the new server has a decent raid system.
Jesore |
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georwell
Guru
Joined: 25 Jun 2003
Posts: 430
Location: Uppsala, Sweden
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| Posted: Tue Aug 24, 2004 2:13 pm Post subject: |
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Yep check out the
unixhierarchysep: no option in imapd.conf
But it might cause your admin scripts some problems since you will need to use some escaping. |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Wed Aug 25, 2004 7:52 am Post subject: |
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Hmmmm - the option sounds good, but I still can't
or
as you suggested escaping. I might be doing sth wrong here. I guess I'll switch to usernames without dots in it. As long as the email adresses have the old format, the'll survive the change (at least my boss said so). If I had time to experiment then maybe, but kern log entries like the one mentioned above start to sum up.
Thanks for the tip, I'll do some more researching when I have more time.
Jesore |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Wed Aug 25, 2004 9:30 am Post subject: |
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Oops - I got your posting wrong, "unixhierarchysep" must be set to yes 
Now it works, web-cyradm can be configured to use it and squirrelmail was no problem at all. Even the already created accounts work - I had to delete only those that are real accounts with logins to change the names.
Great tip, thanks!
Jesore |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Fri Aug 27, 2004 8:23 am Post subject: |
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May I ask for help on this topic one more time?
Cyrus & squirrel work perfectly now, but I can't seem to be able to get a mail client to work. Thunderbird fe. gives me errors about the mailbox no existing. What do I have to put into the config (guess that should work for any client) so it recognizes the new "user/myuser" insted of the old "user.myuser"?
Jesore |
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georwell
Guru
Joined: 25 Jun 2003
Posts: 430
Location: Uppsala, Sweden
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| Posted: Fri Aug 27, 2004 11:40 am Post subject: |
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| Sorry, I haven't worked with thunderbird so I can't help you. |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Fri Aug 27, 2004 4:03 pm Post subject: |
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I have tried several mail clients - a solution for any of them would help me (I suspect a pattern there  ).
Jesore |
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georwell
Guru
Joined: 25 Jun 2003
Posts: 430
Location: Uppsala, Sweden
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| Posted: Fri Aug 27, 2004 9:04 pm Post subject: |
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Which clients have you tried?
Try to create a new account and try with account. What error messages are you getting? |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Mon Aug 30, 2004 8:09 am Post subject: |
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| Just give me a client you know well, I'll install it and report to you. |
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georwell
Guru
Joined: 25 Jun 2003
Posts: 430
Location: Uppsala, Sweden
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| Posted: Mon Aug 30, 2004 11:44 am Post subject: |
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I am familiar with KMail and outlook. However, both have not given me problems. Start cyrus with -D on master so you can get some debug statements.
Have you created new accounts and tried with those accounts? |
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Jesore
Apprentice
Joined: 17 Jul 2002
Posts: 232
Location: Nürnberg Germany
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| Posted: Wed Sep 01, 2004 9:48 am Post subject: |
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Yes, I've created new accounts, -D gives me nothing, the logs also show nothing unusual. Maybe you see sth wrong in here.
cyrus-imapd-2.2.8:
| Code: | configdirectory: /var/imap
partition-default: /var/spool/imap
sievedir: /var/imap/sieve
tls_ca_path: /etc/ssl/certs
tls_cert_file: /etc/ssl/cyrus/server.crt
tls_key_file: /etc/ssl/cyrus/server.key
tls_cipher_list: HIGH:MEDIUM
hashimapspool: yes
postmaster: xxxxxxxxxxxx
admins: xxxxxxx
allowanonymouslogin: no
allowplaintext: yes
sasl_mech_list: PLAIN
servername: mail.mydomain.de
autocreatequota: 10000
reject8bit: no
quotawarn: 90
timeout: 30
poptimeout: 10
sasl_pwcheck_method: saslauthd
sendmail: /usr/sbin/sendmail
virtdomains: yes
defaultdomain: mydomain.de
unixhierarchysep: yes
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georwell
Guru
Joined: 25 Jun 2003
Posts: 430
Location: Uppsala, Sweden
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| Posted: Wed Sep 01, 2004 10:19 am Post subject: |
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Sounds like you are going to need to log your imap traffic.  You also might want to check out the cyrus-list archives. They are searchable and the people are friendly.
Did you change your syslog to make sure and log cyrus at debug level? |
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