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Attempt to aqcuire Tribes 2 source
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Freejack00
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Joined: 02 Aug 2004
Posts: 22

PostPosted: Mon Sep 20, 2004 9:46 pm    Post subject: Attempt to aqcuire Tribes 2 source Reply with quote

I think they have flip card monkeys answering email now. Check out these responses to the origional email and tell me what you find wrong. Don't get me wrong would love to see what they are saying come true too:

Hello Freejack,



Thank you for contacting Vivendi Universal Games Technical Support.



Such valuable feedback helps us to improve on our products. We welcome your valuable feedback. Active participation from our customers is appreciated and helps us in incorporating the improved features in the future releases of the product.



In future if you would like to request such changes, feel free to email us at games.comments@vugames.com



It is important to note that the above email address is not for technical support and you should not expect a reply from the suggestion box.



Vivendi Games Product Support Services is available to help you resolve Technical Problems with Setup, Graphics or Sound issues with the retail version of the product.


You can contact our customer support line at the following toll free number:

1-8668289318 to know more about our product.



Please feel free to contact us if you need further assistance. You may access the technical support knowledge base at: http://support.vugames.com <http://support.vugames.com/>



Regards,





Vivendi Universal Games Technical Support


To: vu@vugames.com
Cc:
Subject: Linux install / version of Tribes2



To whom this may concern:

I was wondering if you are considering releasing the Loki installer or
version of Tribes 2 again? If not how can we acquire this to play Tribes
2 in Linux. The Linux gaming community is growing and getting larger by
the day. I have also noticed that creating a Linux version usually is
just the executable due to the game using the same files for everything
else.

Thank You,

Now that was round one, 2 rounds in one day:

Hello Freejack,



Thank you for contacting Vivendi Universal Games Technical Support.

We appreciate your concern for the version of the game Tribes: Vengeance for Linux. Freejack right now we don’t have any information of that, you can check for more information our site www.vugames.com <http://www.vugames.com/> .

Such valuable feedback helps us to improve on our products. We welcome your valuable feedback. Active participation from our customers is appreciated and helps us in incorporating the improved features in the future releases of the product.



In future if you would like to request such changes, feel free to email us at games.comments@vugames.com



It is important to note that the above email address is not for technical support and you should not expect a reply from the suggestion box.



Please feel free to contact us if you need further assistance. You may access the technical support knowledge base at: http://support.vugames.com <http://support.vugames.com/>



Regards,



Vivendi Universal Games Technical Support


To: vu@vugames.com
Cc:
Subject: [Fwd: Linux install / version of Tribes2]



To whom this may concern:

I was wondering if you are considering releasing the Loki installer or
version of Tribes 2 again? If not how can we acquire this to play Tribes
2 in Linux. The Linux gaming community is growing and getting larger by
the day. I have also noticed that creating a Linux version usually is
just the executable due to the game using the same files for everything
else.

Thank You,

Now what kinda of blow off is that?
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zzats
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Joined: 01 Jul 2004
Posts: 59
Location: Nurmijärvi, Finland

PostPosted: Mon Sep 20, 2004 9:56 pm    Post subject: Reply with quote

That's really incredible.. Luckily doing that to phone-support would be a bit more challenging :)
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Freejack00
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Joined: 02 Aug 2004
Posts: 22

PostPosted: Mon Sep 20, 2004 10:00 pm    Post subject: Reply with quote

Getting the response wasn't a problem, they never addressed the version, Tribes2 for Linux not Vengeance. Big compnaies like that don't think we game on Linux. Maybe if they looked at the community and saw what we do to play games they may take it serious. My next email will be a long nice written (professional) letter to them and EA.
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