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Palm is found, but not working: SYNC_ERROR_READSYSINFO
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markusk21
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PostPosted: Thu Oct 14, 2004 1:43 pm    Post subject: Palm is found, but not working: SYNC_ERROR_READSYSINFO Reply with quote

Hello,
I have a Palm Vx (same problem with Palm m105) connected to my serial Port.
It seems to be found but does not work. I tried several things:
New Kernel (currently: gentoo-dev-sources 2.6.8-gentoo-r8)
pilot-xfer:
Code:

pilot-xfer -L
   No $PILOTPORT specified and no -p <port> given.
   Defaulting to '/dev/pilot'


   Listening to port: /dev/pilot

   Please press the HotSync button now... Connected

PADP TX Unexpected packet, possible port speed problem?


   Error read system info on /dev/pilot
PADP TX Unexpected packet, possible port speed problem?



Coldsync:
Code:

coldsync -v -p /dev/tts/0  -t serial -mb ~/palmbackup/
Please press the HotSync button.
ACK Timeout. Attempting to resend.
##### Got an unexpected data packet. Sending an ACK to shut it up.
ACK Timeout. Attempting to resend.
...
##### Got an unexpected data packet. Sending an ACK to shut it up.
ACK Timeout. Attempting to resend.
Error establishing CMP connection.
Error: Can't connect to Palm.



Jpilot Backup:
Code:

jpilot
Couldn't find empty DB file.
jpilot may not be installed.
PADP TX Unexpected packet, possible port speed problem?

dlp_ReadSysInfo error
PADP TX Unexpected packet, possible port speed problem?

Exiting with status SYNC_ERROR_READSYSINFO
Finished


The Kernel and the port seem to work.
But what is the Problem?
I have to add, that the Palm works under WinXP
and my chip-Drive doesn't work under Linux eighter :cry:

So what else can I try? Any suggestions? Are there more relevant Informations?
Any googling was without result.
One suggested a Hardware-Problem, but why does it work under WinXP?
Please Help!!
Markus


Last edited by markusk21 on Fri Oct 15, 2004 7:51 am; edited 1 time in total
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xbmodder
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PostPosted: Thu Oct 14, 2004 6:03 pm    Post subject: Reply with quote

did you link you ttyUSB0 and 1 to /dev/palm?
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markusk21
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PostPosted: Thu Oct 14, 2004 6:39 pm    Post subject: Reply with quote

Yes i did.
/dev/palm is linked to /dev/tts/0
/dev/pilot is linked to /dev/tts/0
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wilburpan
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PostPosted: Thu Oct 14, 2004 6:40 pm    Post subject: Reply with quote

Are you using udev or devfs?
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markusk21
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PostPosted: Thu Oct 14, 2004 6:43 pm    Post subject: Reply with quote

To be honest:
I don't know. how do I test?
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markusk21
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PostPosted: Thu Oct 14, 2004 6:50 pm    Post subject: Reply with quote

sys-fs/udev
Latest version available: 030
Latest version installed: [ Not Installed ]
Size of downloaded files: 374 kB

Think this is the answer.
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wilburpan
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PostPosted: Thu Oct 14, 2004 7:36 pm    Post subject: Reply with quote

I think this is the key. I will caveat this by saying that I am on the verge of not knowing what I'm talking about, but I managed to get my Handspring Visor to sync with Evolution once on my udev Gentoo laptop. Here's what's different from the setup under devfs:

1. Regardless of what dmesg is telling you, your Palm device will show up under /dev/tts. On my system, it shows up under /dev/tts/USB1. I linked /dev/pilot to /dev/tts/USB1 but in my gnome-pilot settings I pointed it directly to /dev/tts/USB1.

2. If you're wondering why you don't see /dev/tts/USB1, it's because /dev/tts/USB1 won't show up until you hit the Hotsync button on your cradle. After hotsyncing finishes, it disappears.

3. Make sure your user is in the usb group. When /dev/tts/USB1 gets created, it's under the usb group.

4. I also added this rule to /etc/udev/rules.d/10-local.rules:
Code:
KERNEL="ttyUSB1*", NAME="tts/USB%n", SYMLINK="pilot"

Create /etc/udev/rules.d/10-local.rules if it doesn't exist. I'm not sure how necessary this part is but I'm too tired to get rid of it just to see if I don't need it.

Good luck. As I said, I managed to get it working once, which is all I really needed.
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markusk21
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PostPosted: Thu Oct 14, 2004 8:08 pm    Post subject: Reply with quote

I just emerged udev and running, exept xorg.
Working on it.

I tried coldsync -v -p /dev/tts/0 -t serial -mb ~/palmbackup/
with the same Result as above.

Thank you wilburpan for your tip, but i have no usb-palm but it is connected to the serial port.

But I am still fighting with the udev.
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markusk21
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PostPosted: Thu Oct 14, 2004 10:34 pm    Post subject: Reply with quote

OK,
udev is running now (i think)
But still the same result:
Code:

markus@Neuer:~$ coldsync -v -p /dev/tts/0  -mb ~/palmbackup/
Please press the HotSync button.
ACK Timeout. Attempting to resend.
##### Got an unexpected data packet. Sending an ACK to shut it up.
ACK Timeout. Attempting to resend.
##### Got an unexpected data packet. Sending an ACK to shut it up.
ACK Timeout. Attempting to resend.
Error establishing CMP connection.
Error: Can't connect to Palm.
markus@Neuer:~$ jpilot
Couldn't find empty DB file.
jpilot may not be installed.
PADP TX Unexpected packet, possible port speed problem?

dlp_ReadSysInfo error
PADP TX Unexpected packet, possible port speed problem?

Exiting with status SYNC_ERROR_READSYSINFO
Finished
markus@Neuer:~$ pilot-xfer -L
   No $PILOTPORT specified and no -p <port> given.
   Defaulting to '/dev/pilot'


   Listening to port: /dev/pilot

   Please press the HotSync button now... Connected

PADP TX Unexpected packet, possible port speed problem?


   Error read system info on /dev/pilot
PADP TX Unexpected packet, possible port speed problem?

markus@Neuer:~$       


Again,
I have 2 Palm PDAs, both the same problem. Under Windows no problem.
The device is connected to the serial port and /dev/pilot points to /dev/tts/0

What else can I do???
Please send any idea!
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wilburpan
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PostPosted: Fri Oct 15, 2004 3:41 pm    Post subject: Reply with quote

Try this:

1. If you have a Nautilus/Konqueror type program, navigate to /dev/tts. Or open a terminal and "cd /dev/tts".

2. Do a soft reset on your Palm using the little paper clip button.

3. Open a new terminal and use coldsync like you were doing.

4. Then go back your file manager or to your first terminal and start doing "ls -l" repeatedly to see if a new node shows up. On my machine, /dev/tts has 0, 1, 2, 3, 4, 5, 6, and 7 in it, but when I hotsync, USB0 and USB1 automatically appear in this directory.

5. finally, check dmesg to see what information that gives you.
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markusk21
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PostPosted: Fri Oct 15, 2004 4:09 pm    Post subject: Reply with quote

USB with my palm on the serial port?

But something changed:
Code:

root@Neuer:/dev/tts$ ls -l
total 0
crw-------  1 markus uucp 4, 64 Okt 15 13:45 0
crw-rw----  1 markus tty  4, 65 Okt 15 00:29 1
crw-rw----  1 markus tty  4, 66 Okt 15 00:29 2
crw-rw----  1 markus tty  4, 67 Okt 15 00:29 3
crw-rw----  1 markus tty  4, 68 Okt 15 00:29 4
crw-rw----  1 markus tty  4, 69 Okt 15 00:29 5
crw-rw----  1 markus tty  4, 70 Okt 15 00:29 6
crw-rw----  1 markus tty  4, 71 Okt 15 00:29 7
root@Neuer:/dev/tts$ ls -l
total 0
crw-------  1 markus uucp 4, 64 Okt 15 18:04 0
crw-rw----  1 markus tty  4, 65 Okt 15 00:29 1
crw-rw----  1 markus tty  4, 66 Okt 15 00:29 2
crw-rw----  1 markus tty  4, 67 Okt 15 00:29 3
crw-rw----  1 markus tty  4, 68 Okt 15 00:29 4
crw-rw----  1 markus tty  4, 69 Okt 15 00:29 5
crw-rw----  1 markus tty  4, 70 Okt 15 00:29 6
crw-rw----  1 markus tty  4, 71 Okt 15 00:29 7

After the reset the time on tts0 changed to 18:04. I just tested it. It changes on evey hotsync.

Again: It is connected to the serial port (COM1 under windows)
I started a new post:
https://forums.gentoo.org/viewtopic.php?t=237570
I think its not only a Palm problem, because my chipdrive don't work also.

It must be something with the communication (the language?).
The connection is established, but only nonsense is send.
I thought about a test with a mouse, but i dont have a serial one.
It works under windows, so I don't think it is a hardware problem. But what else can it be???
Please make any suggestion, I'll try anything.
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markusk21
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PostPosted: Mon Oct 18, 2004 11:47 am    Post subject: Reply with quote

Hi again,
i tried the cd-Linux knoppix 3.6 and the palm-pilot works.

but setserial sais:
Code:

setserial /dev/pilot
/dev/pilot, UART: 16550A, Port: 0x03f8, IRQ: 4

So i'll try to set this UART-thing.
Can anybody tell me what that means????
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markusk21
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PostPosted: Mon Oct 18, 2004 11:59 am    Post subject: [solved] Reply with quote

This worked:

setserial /dev/pilot uart 16550A

With the other uart the palm-sync runs.
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