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smartctl reporting errors - how to interpret output?
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SloMoFG
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Joined: 30 Sep 2004
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PostPosted: Tue Feb 08, 2005 11:27 am    Post subject: smartctl reporting errors - how to interpret output? Reply with quote

I've had several read errors with my drive in the past days. Trying to find out whats wrong I emerged and ran 'smartctl' from 'smartmontools'. Running 'smartctl' with 'smartctl -a /dev/hda' it gives the attached output.

Now, I've got several questions:

How to interpret lines like 'Error: UNC at LBA = 0x005e9007 = 6197255'? What does the abbreviation 'UNC' mean?

Is there a problem with my hard drive or might there be a problem with my IDE controlle (I've got one of those unfamous VT82C686B)? [I ask this beacause all the SMART attributes are in range predicting no failure.]

Thanks in advance.
Martin

Code:

smartctl version 5.33 [i686-pc-linux-gnu] Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     Maxtor 6Y120L0
Serial Number:    Y40GCLQE
Firmware Version: YAR41VW0
User Capacity:    122,942,324,736 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  ATA/ATAPI-7 T13 1532D revision 0
Local Time is:    Tue Feb  8 12:18:03 2005 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)   Offline data collection activity
               was suspended by an interrupting command from host.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:        ( 242) seconds.
Offline data collection
capabilities:           (0x5b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               No Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               No General Purpose Logging support.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  63) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  3 Spin_Up_Time            0x0027   202   202   063    Pre-fail  Always       -       14438
  4 Start_Stop_Count        0x0032   253   253   000    Old_age   Always       -       869
  5 Reallocated_Sector_Ct   0x0033   253   250   063    Pre-fail  Always       -       0
  6 Read_Channel_Margin     0x0001   253   253   100    Pre-fail  Offline      -       0
  7 Seek_Error_Rate         0x000a   253   252   000    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0027   252   248   187    Pre-fail  Always       -       43222
  9 Power_On_Minutes        0x0032   246   246   000    Old_age   Always       -       256h+02m
 10 Spin_Retry_Count        0x002b   253   252   157    Pre-fail  Always       -       0
 11 Calibration_Retry_Count 0x002b   253   252   223    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   252   252   000    Old_age   Always       -       757
192 Power-Off_Retract_Count 0x0032   253   253   000    Old_age   Always       -       0
193 Load_Cycle_Count        0x0032   253   253   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0032   253   253   000    Old_age   Always       -       44
195 Hardware_ECC_Recovered  0x000a   253   252   000    Old_age   Always       -       1441
196 Reallocated_Event_Count 0x0008   232   232   000    Old_age   Offline      -       21
197 Current_Pending_Sector  0x0008   253   250   000    Old_age   Offline      -       0
198 Offline_Uncorrectable   0x0008   253   214   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0008   182   105   000    Old_age   Offline      -       93
200 Multi_Zone_Error_Rate   0x000a   253   252   000    Old_age   Always       -       0
201 Soft_Read_Error_Rate    0x000a   253   252   000    Old_age   Always       -       0
202 TA_Increase_Count       0x000a   253   246   000    Old_age   Always       -       0
203 Run_Out_Cancel          0x000b   253   252   180    Pre-fail  Always       -       0
204 Shock_Count_Write_Opern 0x000a   253   249   000    Old_age   Always       -       0
205 Shock_Rate_Write_Opern  0x000a   253   252   000    Old_age   Always       -       0
207 Spin_High_Current       0x002a   253   252   000    Old_age   Always       -       0
208 Spin_Buzz               0x002a   253   252   000    Old_age   Always       -       0
209 Offline_Seek_Performnce 0x0024   199   193   000    Old_age   Offline      -       0
 99 Unknown_Attribute       0x0004   253   253   000    Old_age   Offline      -       0
100 Unknown_Attribute       0x0004   253   253   000    Old_age   Offline      -       0
101 Unknown_Attribute       0x0004   253   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
Warning: ATA error count 177 inconsistent with error log pointer 5

ATA Error Count: 177 (device log contains only the most recent five errors)
   CR = Command Register [HEX]
   FR = Features Register [HEX]
   SC = Sector Count Register [HEX]
   SN = Sector Number Register [HEX]
   CL = Cylinder Low Register [HEX]
   CH = Cylinder High Register [HEX]
   DH = Device/Head Register [HEX]
   DC = Device Command Register [HEX]
   ER = Error register [HEX]
   ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 177 occurred at disk power-on lifetime: 2249 hours (93 days + 17 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 07 90 5e e0  Error: UNC at LBA = 0x005e9007 = 6197255

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 d8 08 07 90 5e e0 00      00:18:49.104  READ MULTIPLE
  c8 d8 08 07 90 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 ff 8f 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 f7 8f 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 ef 8f 5e e0 00      00:18:48.032  READ DMA

Error 176 occurred at disk power-on lifetime: 2249 hours (93 days + 17 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 06 07 90 5e e0  Error: UNC 6 sectors at LBA = 0x005e9007 = 6197255

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 d8 08 07 90 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 ff 8f 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 f7 8f 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 ef 8f 5e e0 00      00:18:48.032  READ DMA
  c8 d8 08 e7 8f 5e e0 00      00:18:48.032  READ DMA

Error 175 occurred at disk power-on lifetime: 1625 hours (67 days + 17 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 3c 80 98 b0 e3  Error: UNC 60 sectors at LBA = 0x03b09880 = 61905024

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 d8 40 80 98 b0 e3 00      00:56:30.640  READ DMA
  c8 d8 40 40 98 b0 e3 00      00:56:30.640  READ DMA
  c8 d8 40 00 98 b0 e3 00      00:56:30.640  READ DMA
  c8 d8 40 c0 97 b0 e3 00      00:56:30.640  READ DMA
  c8 d8 40 80 97 b0 e3 00      00:56:30.640  READ DMA

Error 174 occurred at disk power-on lifetime: 1625 hours (67 days + 17 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 26 40 97 b0 e3  Error: UNC 38 sectors at LBA = 0x03b09740 = 61904704

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 d8 40 40 97 b0 e3 00      00:56:29.616  READ DMA
  c8 d8 40 00 97 b0 e3 00      00:56:29.616  READ DMA
  c8 d8 40 c0 96 b0 e3 00      00:56:29.616  READ DMA
  c8 d8 40 80 96 b0 e3 00      00:56:29.616  READ DMA
  c8 d8 40 40 96 b0 e3 00      00:56:29.616  READ DMA

Error 173 occurred at disk power-on lifetime: 1625 hours (67 days + 17 hours)
  When the command that caused the error occurred, the device was in an unknown state.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 37 c0 62 b0 e3  Error: UNC 55 sectors at LBA = 0x03b062c0 = 61891264

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 d8 40 c0 62 b0 e3 00      00:56:28.464  READ DMA
  c8 d8 40 80 62 b0 e3 00      00:56:28.464  READ DMA
  c8 d8 40 40 62 b0 e3 00      00:56:28.464  READ DMA
  c8 d8 40 00 62 b0 e3 00      00:56:28.448  READ DMA
  c8 d8 40 c0 61 b0 e3 00      00:56:28.448  READ DMA

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      2287         -
# 2  Short offline       Completed without error       00%      2286         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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Raistlin
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PostPosted: Tue Feb 08, 2005 11:44 am    Post subject: Re: smartctl reporting errors - how to interpret output? Reply with quote

SloMoFG wrote:
...What does the abbreviation 'UNC' mean?...


manpage of smarctl :wink:

cheers, R
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"Debugging is twice as hard as writing the code in the first place. Therefore, if you write the code as cleverly as possible, you are, by definition, not smart enough to debug it."
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SloMoFG
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Joined: 30 Sep 2004
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PostPosted: Tue Feb 08, 2005 12:15 pm    Post subject: Re: smartctl reporting errors - how to interpret output? Reply with quote

Raistlin wrote:
SloMoFG wrote:
...What does the abbreviation 'UNC' mean?...


manpage of smarctl :wink:

cheers, R


Thanks. I looked at the man page but obviously not as carefully as I should. Nevertheless, are such things "normal" (because there are still "only" 177 such errors) or is it time for me to buy a new harddisk?

Thanks once again,
Martin
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