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System freeze + DVD-rom "status error: status=0x00"
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brullonulla
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jan 2005
Posts: 117
Location: bologna

PostPosted: Tue Sep 13, 2005 7:27 am    Post subject: System freeze + DVD-rom "status error: status=0x00" Reply with quote

Hi,
Tonight at about 02:00 I went to sleep with my Gentoo box happy and running.
This morning when I woke up at 08:45 I found my box completely freezed.

I did an hard reboot and I checked logs. I found these were the very last messages before the reboot:

Code:
Sep 13 04:58:44 voynich hdb: status error: status=0x00 { }
Sep 13 04:58:44 voynich ide: failed opcode was: unknown
Sep 13 04:58:44 voynich hdb: status error: status=0x00 { }
Sep 13 04:58:44 voynich ide: failed opcode was: unknown
Sep 13 04:58:44 voynich hdb: status error: status=0x00 { }
Sep 13 04:58:44 voynich ide: failed opcode was: unknown
Sep 13 04:58:44 voynich hdb: status error: status=0x00 { }
Sep 13 04:58:44 voynich ide: failed opcode was: unknown


/dev/hdb is my NEC 3500 DVD-burner, and it should have been idle at 04:58 (when I was sleeping). The drive was empty (and of course unmounted), so I can't understand what happened.
I googled a bit but I didn't find anything useful about this error message apart it can mean news of bad hard drives (but this is not an HD). I found similar problems happened with cd/dvd units but in these cases the cd/dvd unit seems to refuse to work and give other error messages too, while my DVD burner always worked perfectly. Now I'm trying to see if it can mount and read a dvd without complaining, but I'm posting this before in the case system freezes...

Edit: I tried the unit and it seems to read DVD's perfectly (I have no time to do a write test now). But when I unmounted and opened the tray, the logs said:

Code:
Sep 13 09:42:44 voynich hdb: tray open
Sep 13 09:42:44 voynich end_request: I/O error, dev hdb, sector 7547176
Sep 13 09:42:44 voynich hdb: tray open
Sep 13 09:42:44 voynich end_request: I/O error, dev hdb, sector 7547176
Sep 13 09:42:44 voynich hdb: tray open
Sep 13 09:42:44 voynich end_request: I/O error, dev hdb, sector 7547176
Sep 13 09:42:44 voynich hdb: tray open
Sep 13 09:42:44 voynich end_request: I/O error, dev hdb, sector 7547176
Sep 13 09:42:44 voynich hdb: tray open
Sep 13 09:42:44 voynich end_request: I/O error, dev hdb, sector 7547176


Any hint?

Thanks.
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dbasetrinity
Apprentice
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Joined: 25 Jun 2005
Posts: 167

PostPosted: Tue Sep 13, 2005 8:15 am    Post subject: Reply with quote

are you using submount?
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brullonulla
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jan 2005
Posts: 117
Location: bologna

PostPosted: Tue Sep 13, 2005 8:24 am    Post subject: Reply with quote

dbasetrinity wrote:
are you using submount?


No, I use the old school manual mount... The most exotic thing I do is right-clicking on the KDE cd-rom unit icon and selecting "Mount" instead of typing "mount /mnt/cdrom".
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brullonulla
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jan 2005
Posts: 117
Location: bologna

PostPosted: Tue Sep 13, 2005 5:15 pm    Post subject: Reply with quote

I came back from work now and I found my system freezed again. I'm worried.

This time the logs show no sign of issues with hdb just before freezing, but there are A LOT of errors related to the test I did of the hdb unit this morning.

Code:
Sep 13 09:43:02 voynich hdb: tray open
Sep 13 09:43:02 voynich end_request: I/O error, dev hdb, sector 7547176
Sep 13 09:43:02 voynich hdb: tray open
Sep 13 09:43:02 voynich end_request: I/O error, dev hdb, sector 7547180


The logs are full of these two messages repeated hundreds of times at 09:43, just after I unmounted and ejected a dvd-rom from the DVD burner (/dev/hdb).
But the logs also show the system worked after the errors, and did cron jobs until two hours later, when it supposedly crashed.

I have noticed the system was doing cron also immediately before the errors of the latest crash. It can mean nothing, I don't know -my cron jobs just are daily update of the slocate database.

I also noticed the HD LED was constantly on during the freeze, but I heard no sign of HD activity.

I show you also basic info from emerge --info:
Code:

System uname: 2.6.11-gentoo-r9 i686 AMD Duron(tm)
Gentoo Base System version 1.6.13
dev-lang/python:     2.3.5
sys-apps/sandbox:    1.2.12
sys-devel/autoconf:  2.13, 2.59-r6
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6
sys-devel/binutils:  2.15.92.0.2-r10
sys-devel/libtool:   1.5.18-r1
virtual/os-headers:  2.6.11-r2
ACCEPT_KEYWORDS="x86"
AUTOCLEAN="yes"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-O3 -pipe -march=athlon-xp -fomit-frame-pointer -mmmx -msse -m3dnow"
CHOST="i686-pc-linux-gnu"

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brullonulla
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jan 2005
Posts: 117
Location: bologna

PostPosted: Wed Sep 14, 2005 6:58 am    Post subject: Reply with quote

Tonight, the system freezed again.
And again, I found these errors.

Code:

Sep 14 00:52:03 voynich hdb: status error: status=0x00 { }
Sep 14 00:52:03 voynich ide: failed opcode was: unknown
Sep 14 00:52:03 voynich hdb: status error: status=0x00 { }
Sep 14 00:52:03 voynich ide: failed opcode was: unknown
Sep 14 00:52:03 voynich hdb: ATAPI reset complete


Do I have to assume my dvd-rw unit /dev/hdb is dying? :cry:
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