CUPS web interface missing 'add printer' buttons [Solved]

johndo · n00b Joined: 22 Nov 2003 Posts: 32

I have cups installed, and http://localhost:631 brings up the web interface.
I click administration and and i give it my root username and password when prompted.

I have buttons for:
Manage classes
Manage Jobs
Manage Pritners

but nothing for add anything. The http://localhost:631/printers takes me to a page with the text "No printers". There is no "add pritner" button here either

davidgurvich · Veteran Joined: 23 Apr 2004 Posts: 1063

Look again. I just clicked on your image and saw it immediately.

johndo · n00b Joined: 22 Nov 2003 Posts: 32

What image?

--Just my guess on what actually happened:
I get the feeling you clicked one of the links, which took you to your own cups web interface.

dwblas · Posted: Fri Nov 11, 2005 6:54 pm Post subject:

johndo · n00b Joined: 22 Nov 2003 Posts: 32

the "manage printers" button links to: http://localhost:631/printers/, which is still missing an "add printer" button.
I apologise for not making it clear that I had clicked all the on-site links in the cups web interface that I could find.

I am assuming I configured something wrong, as I have set up printers via cups in the past with little issue.

just because re-emerging things sometimes makes a difference, the following packages were re-emerged.

dwblas · Posted: Sat Nov 12, 2005 2:23 am Post subject:

I have always used http://localhost:631/admin It has an "add printer" and a "manage printer" button on my system. My CUPS manual, which is admittedly several years old, says to use this interface.

MrPixel · Posted: Sat Nov 19, 2005 1:17 am Post subject:

dwblas ... you mean this documentation?

dwblas · Posted: Sat Nov 19, 2005 1:46 am Post subject:

I assume johndo's problem is solved since they haven't posted back. What is your problem? If it is you can't find the printer button, then try the link using the "admin" on the end. On my system it works fine. If it doesn't on yours, post what you do find at that link.

johndo · n00b Joined: 22 Nov 2003 Posts: 32

I have always used the web interface in the past as well. as far as I can tell, it should have worked.

In the distant past,t he gentoo documentation had users isntall printer using the lp* commands, which I had found complicated. (Finding the ppd files and whatnot) and insted opted for the web interface becuase it presented lists of things to select from. More recently, the web interface is the chosen method of the gentoo documentation is to use the web interface.

I had postponed working on the problem becuase I got busy, and I believed I was the only user with this problem.
MrPixel, Are you haveing the same issue that I am?

MrPixel · Posted: Sat Nov 19, 2005 10:44 am Post subject:

I'm having the exact same problem as johndo (as I understand it). Ie., the "add printer" option is not available. The menu at http://127.0.0.1:631/admin has the following items: "Administration", "Classes", "Help", "Jobs", "Printers", "Software". And below it, "Manage Classes", "Manage Jobs", and "Manage Printers". Clicking on "Printers" or "Manage Printers" gives me a "No printers." message.

dwblas · Posted: Sat Nov 19, 2005 5:40 pm Post subject:

And you both have cups running correct. Can you print the test page. You can install printers manually with /usr/sbin/lpadmin but that would also probably fail. I just had a thought that should have been stated at the beginning of all of this. Look at .config with your text processor or menuconfig and check for parallel port support, ie. PARPORT=y and CONFIG_PRINTER=y or the same for usb. If it's in the kernel try,
ls /etc/fstab | lpr
If it doesn't print, the system is not recognizing your printer (the kernel isn't right) which is why CUPS thinks you don't have one. Good luck.

johndo · n00b Joined: 22 Nov 2003 Posts: 32

I have cups running
I cannot print a test page as I ahve no installed printer to print one to (:
I have USB Printing Support compiled as a module, lsmod tells me that usblp is loaded.
I do not have any parrallel support enabled, as I do not use it.

I ran lsusb to show that my printer is detected, here is my output:

dwblas · Posted: Sun Nov 20, 2005 12:57 am Post subject:

Try this
grep CONFIG_USB_PRINTER /usr/src/linux/.config
and
grep CONFIG_USB= /usr/src/linux/.config
If one or both does not end with =y, (or you are sure that you are loading the module) then you have to modify them in the kernel. Bottom line is that the system doesn't think you have a computer. HTH.

johndo · n00b Joined: 22 Nov 2003 Posts: 32

abbreviated output:

dwblas · Posted: Mon Nov 21, 2005 6:36 pm Post subject:

The CUPS interface used to not work with the Opera web browser, but enough time has passed that I forgot about it. Sorry. At least now you can help anyone with a similiar problem. Glad to see that you added "Solved" to the thread title so that anyone searching will be able to find solved problems.