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network card sometimes causes system to stop responding
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Helper_Monkey
Tux's lil' helper
Tux's lil' helper


Joined: 22 Feb 2003
Posts: 141
PostPosted: Tue Feb 07, 2006 5:47 am    Post subject: network card sometimes causes system to stop responding Reply with quote
Hey,

I have a laptop that was working great until a few weeks ago at which time it would occastionally stop responding every few seconds. I found that if I unload my network module (tg3) from the kernel then it fixed the problem. I tried upgrading to a new kernel, but that did not fix the problem. I don't remember making any changes to the system that would affect this in any way. Here is the output from a dmesg:

Code:
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd6>] CPU: 0
EIP is at delay_pmtmr+0x16/0x20
 EFLAGS: 00000212    Not tainted  (2.6.15)
EAX: 00000373 EBX: 00001741 ECX: 5390c50e EDX: 000000d4
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: b75a6000 CR3: 1df2b000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<c01272aa>] group_send_sig_info+0xaa/0xb0
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c010815c>] timer_interrupt+0x5c/0xd0
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
tg3: eth0: Link is down.
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd4>] CPU: 0
EIP is at delay_pmtmr+0x14/0x20
 EFLAGS: 00000287    Not tainted  (2.6.15)
EAX: 0461b033 EBX: 00001741 ECX: 0461aa84 EDX: 000000d6
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: b75a6000 CR3: 1df2b000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<c02380f7>] serio_interrupt+0x57/0x93
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<c0125301>] update_process_times+0x91/0x140
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c010815c>] timer_interrupt+0x5c/0xd0
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20
 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd4>] CPU: 0
EIP is at delay_pmtmr+0x14/0x20
 EFLAGS: 00000287    Not tainted  (2.6.15)
EAX: bca16201 EBX: 00001741 ECX: bca14ce2 EDX: 000000d7
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: 0863ad5c CR3: 016f7000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<c0125301>] update_process_times+0x91/0x140
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c010815c>] timer_interrupt+0x5c/0xd0
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20
 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd4>] CPU: 0
EIP is at delay_pmtmr+0x14/0x20
 EFLAGS: 00000283    Not tainted  (2.6.15)
EAX: 711332cf EBX: 00001741 ECX: 71132cec EDX: 000000d9
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: b75a6000 CR3: 1bd60000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<c0125301>] update_process_times+0x91/0x140
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c010815c>] timer_interrupt+0x5c/0xd0
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20
 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd4>] CPU: 0
EIP is at delay_pmtmr+0x14/0x20
 EFLAGS: 00000283    Not tainted  (2.6.15)
EAX: 24621387 EBX: 00001741 ECX: 24620da4 EDX: 000000db
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: b75a6000 CR3: 1dc7b000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20
 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
BUG: soft lockup detected on CPU#0!

Pid: 0, comm:              swapper
EIP: 0060:[<c010fbd4>] CPU: 0
EIP is at delay_pmtmr+0x14/0x20
 EFLAGS: 00000283    Not tainted  (2.6.15)
EAX: d970d6c5 EBX: 00001741 ECX: d970d0e2 EDX: 000000dc
ESI: df798260 EDI: df798260 EBP: c0391ee0 DS: 007b ES: 007b
CR0: 8005003b CR2: b75a6000 CR3: 1bd60000 CR4: 00000690
 [<c01e9c12>] __delay+0x12/0x20
 [<e08708fc>] tg3_readphy+0x6c/0x130 [tg3]
 [<e08727b7>] tg3_setup_copper_phy+0x1d7/0x950 [tg3]
 [<c0124d42>] __mod_timer+0xa2/0xe0
 [<e0879590>] tg3_timer+0x0/0x320 [tg3]
 [<e087455d>] tg3_setup_phy+0xbd/0xe0 [tg3]
 [<c0125301>] update_process_times+0x91/0x140
 [<e087980d>] tg3_timer+0x27d/0x320 [tg3]
 [<c010815c>] timer_interrupt+0x5c/0xd0
 [<c01254bb>] run_timer_softirq+0xeb/0x210
 [<c0120d0b>] __do_softirq+0x9b/0xb0
 [<c0120d4d>] do_softirq+0x2d/0x30
 [<c0120e27>] irq_exit+0x37/0x40
 [<c0105908>] do_IRQ+0x28/0x40
 [<c0103cda>] common_interrupt+0x1a/0x20
 [<e0851c0f>] acpi_processor_idle+0x16e/0x2e9 [processor]
 [<c0101120>] cpu_idle+0x60/0x80
 [<c0392872>] start_kernel+0x192/0x1d0
 [<c03923a0>] unknown_bootoption+0x0/0x1e0
tg3: tg3_abort_hw timed out for eth0, TX_MODE_ENABLE will not clear MAC_TX_MODE=ffffffff
tg3: tg3_reset_hw timed out for eth0, firmware will not restart magic=ffffffff


Anybody have any suggestions?
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Phlogiston
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Joined: 27 Jan 2004
Posts: 1925
Location: Europe, Swizerland
PostPosted: Wed May 10, 2006 4:32 pm    Post subject: Reply with quote
Still having this problem? Do you have an T43 or similar Laptop?
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Helper_Monkey
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Joined: 22 Feb 2003
Posts: 141
PostPosted: Wed May 10, 2006 4:41 pm    Post subject: Reply with quote
I still do have the problem. I don't use the wired ethernet port often so I haven't really tried to fix it.
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Phlogiston
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Joined: 27 Jan 2004
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PostPosted: Wed May 10, 2006 4:54 pm    Post subject: Reply with quote
Helper_Monkey wrote:
I still do have the problem. I don't use the wired ethernet port often so I haven't really tried to fix it.


What kernel are u using? There were some big changes in last kernels in the tg3 code I think...
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rainbow4
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Joined: 10 May 2006
Posts: 4
Location: United Kingdom
PostPosted: Thu May 11, 2006 6:08 am    Post subject: Re netword card stops responding Reply with quote
Helper_Monkey

you say you been having problems with your network card if so can you lead me or any one reading this post in the right direction of uncovering this one soft lock up detected on CPU 0 I am currently using the install-amd64 universal 2006.0 cd(live cd). Ask me one thing does this look like a glitch where gentoo is able to recognise my NIC which is a Rhine II fast ethernet adapter Linksys WAG54G Wireless router/ADSL modem/4 port ethernet and my Alcetel Adsl Speeedtouch Modem but somewhere in between i am getting this softlock up just before my
install-amd64 universal 2006.0 cd(live cd). starts loading up

I dont get it if i use the gentoo nofb or if i turn off certain devices using the F2 command as i am only testing my system with the plan of trying to get gentoo on my computer i am baffeled/curious if any more people have been affected by this soft lock up scenario is it a bug is there an in compality issue with certain network cards devices running under linux i only joined the forums yesterday so i am keen to hear on what actually causes ths soft lock up i



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