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cgmd
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Joined: 17 Feb 2005
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Location: Louisiana
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 Posted: Sat May 31, 2008 6:55 pm Post subject: [Solved]acroread printing problem... |
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Hi, all...
When I print this, I get this as a result. I have no explanation for the red overlay involving portions of the page. 
If I use a windoz machine but the same printer, I get a correct color rendering. If I try a second gentoo box also with the same printer, I get the same red overlay.
My printer is an HP Color LaserJet 2840. The driver I'm using in CUPS is:
HP Color LaserJet 2800 Series Postscript (recommended)
I'm interested if someone would mind printing that same pdf on their machine using a different printer and let me know if they experience a similar problem with red color in the output?
Also, does anyone know what may be going on? 
Thanks!!
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Last edited by cgmd on Mon Jun 02, 2008 11:49 am; edited 1 time in total |
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potatoface
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Joined: 18 Feb 2004
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| Posted: Sat May 31, 2008 7:23 pm Post subject: |
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i dont know why its printing the red overlay but i tried to print the document with my HP DeskJet D1460 and it looks normal with acroread and kpdf. i am using cups too...
maybe you could post your cups configuration...
regards,
potatoface
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cgmd
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Location: Louisiana
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| Posted: Sat May 31, 2008 7:47 pm Post subject: |
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| potatoface wrote: | i dont know why its printing the red overlay but i tried to print the document with my HP DeskJet D1460 and it looks normal with acroread and kpdf. i am using cups too...
maybe you could post your cups configuration...
regards,
potatoface |
My cups configuration: | Code: |
cat /etc/cups/cupsd.conf
#
# "$Id: cupsd.conf.in 7199 2008-01-08 00:16:30Z mike $"
#
# Sample configuration file for the Common UNIX Printing System (CUPS)
# scheduler. See "man cupsd.conf" for a complete description of this
# file.
#
# Log general information in error_log - change "info" to "debug" for
# troubleshooting...
LogLevel info
# Administrator user group...
SystemGroup lpadmin
# Only listen for connections from the local machine.
Listen localhost:631
Listen /var/run/cups/cups.sock
# Show shared printers on the local network.
Browsing On
BrowseOrder allow,deny
BrowseAllow all
# Default authentication type, when authentication is required...
DefaultAuthType Basic
# Restrict access to the server...
<Location />
Order allow,deny
</Location>
# Restrict access to the admin pages...
<Location /admin>
Encryption Required
Order allow,deny
</Location>
# Restrict access to configuration files...
<Location /admin/conf>
AuthType Default
Require user @SYSTEM
Order allow,deny
</Location>
# Set the default printer/job policies...
<Policy default>
# Job-related operations must be done by the owner or an administrator...
<Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job>
Require user @OWNER @SYSTEM
Order deny,allow
</Limit>
# All administration operations require an administrator to authenticate...
<Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
AuthType Default
Require user @SYSTEM
Order deny,allow
</Limit>
# All printer operations require a printer operator to authenticate...
<Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
AuthType Default
Require user @SYSTEM
Order deny,allow
</Limit>
# Only the owner or an administrator can cancel or authenticate a job...
<Limit Cancel-Job CUPS-Authenticate-Job>
Require user @OWNER @SYSTEM
Order deny,allow
</Limit>
<Limit All>
Order deny,allow
</Limit>
</Policy>
#
# End of "$Id: cupsd.conf.in 7199 2008-01-08 00:16:30Z mike $".
#
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I don't recall having ever changed it from the default.
Thanks!
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potatoface
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| Posted: Sat May 31, 2008 8:53 pm Post subject: |
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my cups.conf looks the same...
try to reconfigure your printer with the cups web interface and post your printers.conf...
which version of cups are you using? if you are not using the newest version in portage then update.
regards,
potatoface
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cgmd
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Location: Louisiana
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| Posted: Sun Jun 01, 2008 1:34 am Post subject: |
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| Quote: | | reconfigure your printer with the cups web interface |
What do you mean by that?
Thanks...
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SeaTiger
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Joined: 22 Nov 2007
Posts: 603
Location: Toronto, Ontario, Canada
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| Posted: Sun Jun 01, 2008 6:13 am Post subject: |
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If you are running cups in your local machine, open your browser(eg. firefox) and type in url | Code: | | http://localhost:631 |
That is your cups web interface.
Can you give more information on which program you are using to print the pdf? There is possibility that it is your pdf viewer problem. |
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ppurka
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Joined: 26 Dec 2004
Posts: 3256
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| Posted: Sun Jun 01, 2008 6:28 am Post subject: |
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You could try installing hplip and use the drivers provided by hpijs (if there are any). hp-setup will help you in setting up your printer.
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cgmd
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Posts: 1585
Location: Louisiana
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| Posted: Sun Jun 01, 2008 1:53 pm Post subject: |
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| junksiu wrote: | If you are running cups in your local machine, open your browser(eg. firefox) and type in url | Code: | | http://localhost:631 |
That is your cups web interface.
Can you give more information on which program you are using to print the pdf? There is possibility that it is your pdf viewer problem. |
That's the way I've always set up printers for use with cups.
My PDF viewer, which gives the problem is | Code: | equery list acroread
[ Searching for package 'acroread' in all categories among: ]
* installed packages
[I--] [ -] app-text/acroread-8.1.2-r2 (0)
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As an incidental note, I tried scanning a jpg image of the pdf file and then printing the jpg. This gave me an accurate reproduction, without the red overlays, although the resolution was not as good. This may be erroneous thinking, but it leads me to believe the acroread pdf reader, is most likely at fault. Is there an alternative reader to try?
ppurka wrote: | Quote: | | You could try installing hplip and use the drivers provided by hpijs (if there are any). hp-setup will help you in setting up your printer. |
OK, I already emerged net-print/hplip-2.7.10, and tried using HP-Color_LaserJet_2800-Postscript.ppd.gz but this fails, giving the following error message: | Quote: | Printer queue setup failed.
Please restart CUPS and try again. |
Where to from here?
Thanks!
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potatoface
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Joined: 18 Feb 2004
Posts: 542
Location: ::7F00:1
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| Posted: Sun Jun 01, 2008 5:24 pm Post subject: |
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| cgmd wrote: | | Is there an alternative reader to try? |
- kde-base/kpdf
- app-text/evince
- app-text/xpdf
| cgmd wrote: | | Please restart CUPS and try again. |
restart cups with:
| Code: | | /etc/init.d/cupsd restart |
i have hplip installed but i install the printer through the cups web interface...
be sure to delete your current printer before you install a new one...
as device choose something like (set the right for your printer model):
| Code: | | HP DeskJet D1400 series USB TH7B23154C04Y2 HPLIP (HP DeskJet D1400 series) |
as make:
as model/driver something like:
| Code: | | HP DeskJet D1400 Foomatic/hpijs, hpijs 2.8.5.23 (en) |
that works for me 
if you start hp device manager (command is 'hp-toolbox') it should show your newly installed printer
you could also try the latest unstable hplip version, which is 2.8.5....
if you dont know how to unmask the unstable version:
add
to your /etc/portage/package.keywords file and emerge hplip
regards,
potatoface
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cgmd
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Posts: 1585
Location: Louisiana
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| Posted: Sun Jun 01, 2008 9:00 pm Post subject: |
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| Quote: | be sure to delete your current printer before you install a new one...
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That was the key piece of advice! After deleting the printer in CUPS, and trying (unsuccessfully) to come up with a better driver, I reinstalled the printer with exactly the same driver as previously. Now, acroread prints the problematic PDF file, without error, using any of the 3 gentoo boxes on my LAN.
Go figure!
The problem's completely resolved with regard to printing!! 
My next issue to tackle will be getting HP Toolbox to work, so I can begin scanning...
Thanks, potatoface, for helping me through this!
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potatoface
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Joined: 18 Feb 2004
Posts: 542
Location: ::7F00:1
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| Posted: Sun Jun 01, 2008 9:12 pm Post subject: |
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np, i am glad that you solved your printing problems...
regards,
potatoface
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