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lately the forums feel a bit like commercial helpdesk....
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slartibartfasz
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PostPosted: Mon Aug 11, 2003 8:28 am    Post subject: lately the forums feel a bit like commercial helpdesk.... Reply with quote

dont get me wrong - i have no problem that someone is making money by selling gentoo, but posts like this one:

https://forums.gentoo.org/viewtopic.php?t=74080

make me feel that i work on a help desk rather than beeing just a guy in a friendly community. since the selling of installation cds started, more and more people appear with an attitude like we have to help them, because, well, they paid for it...

i have to admit that this makes me feel a bit awkward - just wondered what u guys and gals think about it...
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rXi
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PostPosted: Mon Aug 11, 2003 9:20 am    Post subject: Reply with quote

yes id have to agree with you on that one.

that guy obviously has the wrong idea about the forums and the community.

either that or he was drunk/stoned :roll:

rXi
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slartibartfasz
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PostPosted: Mon Aug 11, 2003 11:44 am    Post subject: Reply with quote

rXi wrote:

either that or he was drunk/stoned :roll:


hehe - something like that - though u dont get agressive when u r stoned...
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scriptkiddie
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PostPosted: Mon Aug 11, 2003 11:53 am    Post subject: Reply with quote

Commercial HelpDesk = here? no no no
Guys on crack.. yes we have those here
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PostPosted: Mon Aug 11, 2003 12:36 pm    Post subject: Reply with quote

Moved from Gentoo Chat.
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masseya
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PostPosted: Mon Aug 11, 2003 12:42 pm    Post subject: Reply with quote

True. No one is being paid to do this. However, posts like that don't bother me. Posts where people ask for something to be done *right* now bother me. Here's an example of what I mean:

example wrote:
Subject: My big project!! HELP NOW!!

I'm going to flunk out of college if one of you doesn't write my four week coding project for my networking class for me RIGHT NOW!! Here's the URL to the homework description: http://example.edu/~loser/


So it could be far worse...
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slartibartfasz
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PostPosted: Mon Aug 11, 2003 12:56 pm    Post subject: Reply with quote

masseya wrote:
True. No one is being paid to do this. However, posts like that don't bother me. Posts where people ask for something to be done *right* now bother me. Here's an example of what I mean:

example wrote:
Subject: My big project!! HELP NOW!!

I'm going to flunk out of college if one of you doesn't write my four week coding project for my networking class for me RIGHT NOW!! Here's the URL to the homework description: http://example.edu/~loser/


So it could be far worse...


yeah sure, you are right - and it isnt a major concern for me also - its just something in noticed lately - hope the people dont get accustomed to it...
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PostPosted: Mon Aug 11, 2003 12:58 pm    Post subject: Re: lately the forums feel a bit like commercial helpdesk... Reply with quote

slartibartfasz wrote:
dont get me wrong...


I did notice the same thing.
Especially topic titles like: --URGENT-- NEED HELP NOW !!!!!!
start getting on my nerves.
Some people have real attitude problems. I tend to ignore them.

I won't waste my time on them :)
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scriptkiddie
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PostPosted: Mon Aug 11, 2003 12:58 pm    Post subject: Reply with quote

Its not that big of a problem, its just annoying... people just need to help us so that we can help them
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PostPosted: Wed Aug 13, 2003 4:25 am    Post subject: Reply with quote

I like to help out if I can but these forums are so, so, so full of information. If every new user atleast tried to search first we wouldn't have so many dups and the information would be alot easier to find. I don't think this is like a commercial helpdesk. What I hate is when someone can't get something working after a hour and post the question and relpys something to it once a hour to get a answer and when in 3 hours noone has come up with a solluttion comes the familiar
"Well screw this im going back to <insert distro> atleast everything worked there. Gentoo is crap"
God how I hate it.
At that point I'm not helping anymore. I mean is if you really want a out of the box working distro get one. Gentoo might be a little tricky. That's why I love it ( and my gf, in case she sees this :lol: )
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slartibartfasz
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PostPosted: Wed Aug 13, 2003 5:52 am    Post subject: Reply with quote

Diezel wrote:
Gentoo might be a little tricky. That's why I love it ( and my gf, in case she sees this :lol: )


hehe - a girl like gentoo - nice :)
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masseya
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PostPosted: Wed Aug 13, 2003 4:56 pm    Post subject: Reply with quote

Diezel wrote:
What I hate is when someone can't get something working after a hour and post the question and relpys something to it once a hour to get a answer and when in 3 hours noone has come up with a solluttion comes the familiar
"Well screw this im going back to <insert distro> atleast everything worked there. Gentoo is crap"
I don't mind people bumping threads as long as there have been no posts to them in the last 24 hours or more. It is frustrating to have a problem with your comuputer.
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PostPosted: Wed Aug 13, 2003 5:47 pm    Post subject: Reply with quote

slartibartfasz wrote:
Diezel wrote:
Gentoo might be a little tricky. That's why I love it ( and my gf, in case she sees this :lol: )


hehe - a girl like gentoo - nice :)


Err.... I think you missed the point :)

He wanted to say he loved his GF too, just in case she was to see the comment :)

Erik
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slartibartfasz
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PostPosted: Wed Aug 13, 2003 9:01 pm    Post subject: Reply with quote

ebrostig wrote:
slartibartfasz wrote:
Diezel wrote:
Gentoo might be a little tricky. That's why I love it ( and my gf, in case she sees this :lol: )


hehe - a girl like gentoo - nice :)


Err.... I think you missed the point :)

He wanted to say he loved his GF too, just in case she was to see the comment :)

Erik


opps - thx - anyway, a girfriend like gentoo wouldnt be bad, wouldnt it? quick, flexible, perfect and just tricky enough to stay interesting ;) - ok enough OT now...
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