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muebi
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PostPosted: Wed Mar 04, 2009 2:45 am    Post subject: laptop freezes randomly Reply with quote

Hi,

I have a weired problem with my laptop that seems to freeze randomly with blinking capslock led. I can't do anything then except power of f with keeping the power button pressed...
So far, I didn't realize any specifc pattern when it happens nor does it seem to be related to any specific application.
Does anybody know what causes this problem and how to fix it? I googled a bit and realized that people running ubuntu reported similar problems but I couldn't find a satisfactory solutions.

And: I am not sure but I believe that the problem may be related to some updates during the last weeks since I can't remember having this problem right from the beginning...
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Hu
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PostPosted: Wed Mar 04, 2009 3:32 am    Post subject: Reply with quote

That sounds like a kernel panic. What is the output of uname -a ; emerge --info ; lsmod ; cat /proc/sys/kernel/tainted?
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muebi
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PostPosted: Wed Mar 04, 2009 5:12 pm    Post subject: Reply with quote

Hi Hu,

This is what you have asked for:

uname -a
Linux aitken 2.6.27.6 #13 SMP Tue Nov 25 22:00:06 CET 2008 x86_64 Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz GenuineIntel GNU/Linux

emerge --info
Portage 2.1.6.7 (default/linux/amd64/2008.0/desktop, gcc-4.1.2, glibc-2.8_p20080602-r1, 2.6.27.6 x86_64)
=================================================================
System uname: Linux-2.6.27.6-x86_64-Intel-R-_Core-TM-2_Duo_CPU_T9400_@_2.53GHz-with-glibc2.2.5
Timestamp of tree: Wed, 04 Mar 2009 02:15:01 +0000
ccache version 2.4 [enabled]
app-shells/bash: 3.2_p39
dev-java/java-config: 1.3.7, 2.1.6
dev-lang/python: 2.4.4-r13, 2.5.2-r7
dev-python/pycrypto: 2.0.1-r6
dev-util/ccache: 2.4-r7
dev-util/cmake: 2.4.6-r1
sys-apps/baselayout: 1.12.11.1
sys-apps/sandbox: 1.2.18.1-r2
sys-devel/autoconf: 2.13, 2.63
sys-devel/automake: 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.2
sys-devel/binutils: 2.18-r3
sys-devel/gcc-config: 1.4.0-r4
sys-devel/libtool: 1.5.26
virtual/os-headers: 2.6.27-r2
ACCEPT_KEYWORDS="amd64"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-O2 -march=nocona -pipe"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config /usr/kde/3.5/shutdown /usr/share/config"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf /etc/gconf /etc/revdep-rebuild /etc/terminfo /etc/texmf/web2c /etc/udev/rules.d"
CXXFLAGS="-O2 -march=nocona -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="ccache distlocks fixpackages parallel-fetch protect-owned sandbox sfperms strict unmerge-orphans userfetch"
GENTOO_MIRRORS="http://mirror.switch.ch/ftp/mirror/gentoo/"
LDFLAGS="-Wl,-O1"
MAKEOPTS="-j3"
PKGDIR="/usr/portage/packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
SYNC="rsync://rsync.europe.gentoo.org/gentoo-portage"
USE="X acl acpi alsa amd64 berkdb bluetooth branding bzip2 cairo cdr cli cracklib crypt cups dbus dri dvd dvdr dvdread eds emboss encode esd evo fam firefox fortran gdbm gif gpm gstreamer gtk hal iconv ipv6 isdnlog jpeg kde ldap libnotify mad midi mikmod mmx mp3 mpeg mudflap multilib ncurses nls nptl nptlonly ogg opengl openmp pam pcre pdf perl png ppds pppd python qt3 qt3support qt4 quicktime readline reflection sdl session spell spl sse sse2 ssl startup-notification svg sysfs tcpd tiff truetype unicode usb vorbis xml xorg xulrunner xv zlib" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ELIBC="glibc" INPUT_DEVICES="keyboard mouse synaptics" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" USERLAND="GNU" VIDEO_CARDS="fglrx radeon intel vesa vga"
Unset: CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, FFLAGS, INSTALL_MASK, LANG, LC_ALL, LINGUAS, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS, PORTDIR_OVERLAY


lsmod
Module Size Used by
fglrx 2070024 0


cat /proc/sys/kernel/tainted
1
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muebi
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PostPosted: Thu Mar 05, 2009 3:57 am    Post subject: Reply with quote

any suggestions?
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Hu
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PostPosted: Thu Mar 05, 2009 4:14 am    Post subject: Reply with quote

Try to reproduce the problem with an untainted kernel or report the issue as-is to ATI. Since you have a proprietary kernel module loaded, it is unlikely that the upstream kernel maintainers will take much interest in the problem report if the problem only occurs when using the ATI proprietary driver.
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muebi
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PostPosted: Thu Mar 05, 2009 6:10 pm    Post subject: Reply with quote

Sorry, but I am not sure what you are talking about. What is an untainted kernel?
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ziggysquatch
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PostPosted: Thu Mar 05, 2009 6:15 pm    Post subject: Reply with quote

A kernel that has a commercial module loaded is tainted. That's how I understand it from a few years back, someone correct me if I am wrong.

I think the thing that taints the kernel may be your fglrx module.
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Hu
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PostPosted: Fri Mar 06, 2009 4:12 am    Post subject: Reply with quote

The module does not need to be commercial, but yes, in this case the proprietary module is the reason for the taint. Kernels can become tainted for other reasons. See kernel/panic.c around the function print_tainted for details.
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ziggysquatch
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PostPosted: Fri Mar 06, 2009 3:10 pm    Post subject: Reply with quote

I did a little more research to clarify my knowledge of a tainted kernel for any passers by.

Novell had a good description:
Quote:

P: A module with a Proprietary license has been loaded, i.e. a module that is not licensed under the GNU General Public License (GPL) or a compatible license. This may indicate that source code for this module is not available to the Linux kernel developers or to Novell's developers.
G: The opposite of 'P': the kernel has been tainted (for a reason indicated by a different flag), but all modules loaded into it were licensed under the GPL or a license compatible with the GPL.

F: A module was loaded using the Force option "-f" of insmod or modprobe, which caused a sanity check of the versioning information from the module (if present) to be skipped.
R: A module which was in use or was not designed to be removed has been forcefully Removed from the running kernelusing the force option "-f" of rmmod.

S: The Linux kernel is running with Symmetric MultiProcessor support (SMP), but the CPUs in the system are not designed or certified for SMP use.
M: A Machine Check Exception (MCE) has been raised while the kernel was running. MCEs are triggered by the hardware to indicate a hardware related problem, for example the CPU's temperature exceeding a treshold or a memory bank signaling an uncorrectable error.
B: A process has been found in a Bad page state, indicating a corruption of the virtual memory subsystem, possibly caused by malfunctioning RAM or cache memory.


Full document:
http://www.novell.com/support/viewContent.do?externalId=3582750&sliceId=1
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muebi
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PostPosted: Fri Mar 06, 2009 5:39 pm    Post subject: Reply with quote

In order to come back to my problem I wonder if I my problem would be solved if I unlod this module (fglrx)? Since I am actually using another graphics device the module is not used...
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ziggysquatch
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PostPosted: Fri Mar 06, 2009 5:51 pm    Post subject: Reply with quote

Probably. Or you could take fglrx out of Xorg.conf (unless hal is handling X's config for you).

How did fglrx get loaded? Is there an ATI card there but not being used or do you have something manually loading it?

I'm only asking because you said that you have another graphics device.
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muebi
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PostPosted: Fri Mar 06, 2009 5:59 pm    Post subject: Reply with quote

In my xorg.conf I have the following lines. The fglrx is loaded but never used because so far it never really worked...
And: Is there a way to check if this module is the real reason for the troubles?

Section "ServerLayout"
Identifier "Default Layout"
Screen 0 "Screen0" 0 0
EndSection

Section "Files"
EndSection

Section "Module"
Load "dbe"
Load "extmod"
Load "fbdevhw"
Load "glx"
Load "record"
Load "freetype"
Load "type1"
EndSection

Section "ServerFlags"
Option "Xinerama" "0"
EndSection

Section "InputDevice"
Identifier "Generic Keyboard"
Driver "kbd"
Option "XkbRules" "xorg"
Option "XkbModel" "thinkpad60"
Option "XkbLayout" "us"
EndSection

Section "InputDevice"
Identifier "Configured Mouse"
Driver "mouse"
Option "CorePointer"
EndSection

Section "Monitor"
Identifier "Configured Monitor"
EndSection

Section "Monitor"
Identifier "Monitor0"
VendorName "Unknown"
ModelName "Samsung SyncMaster"
HorizSync 30.0 - 81.0
VertRefresh 56.0 - 75.0
EndSection

Section "Device"
Identifier "Card0"
Driver "vesa"
Option "NoLogo" "True"
EndSection

Section "Device"
Identifier "Videocard0"
Driver "fglrx"
VendorName "ATI Corporation"
BoardName "Radeo 4850"
BusID "PCI:1:0:0"
EndSection

Section "Screen"
Identifier "Screen0"
Device "Card0"
Monitor "Configured Monitor"
DefaultDepth 24
EndSection

#Section "Screen"
# Identifier "Screen0"
# Device "Videocard0"
# Monitor "Monitor0"
# DefaultDepth 24
# Option "TwinView" "0"
# Option "TwinViewXineramaInfoOrder" "DFP-0"
# Option "metamodes" "DFP-0: 1680x1050 +0+0"
#EndSection
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ziggysquatch
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PostPosted: Fri Mar 06, 2009 6:11 pm    Post subject: Reply with quote

If you look at /var/log/Xorg.0.log it should tell you what's going on when it freezes.

Sometimes while it's frozen you can ssh into the machine to look at the log. If that's not possible, after reboot there is usually a backup log called Xorg.1.log or something like that which should have the info from the last use.
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Hu
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PostPosted: Sat Mar 07, 2009 3:36 am    Post subject: Reply with quote

If the system is hanging due to a kernel panic, it is unlikely that meaningful logs will be written. You may be able to extract information via a serial console or netconsole, if you can get the kernel to print to them during the panic. Given that information, we might be able to identify what caused the panic.
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